Instructional Designer/Sales Trainer, Lead Analyst - Work from home, United States at Cigna

Posted in General Business 3 days ago.

Type: Full-Time
Location: Phoenix, Arizona

Job Description:

Remote, work from home - United States

Are you a thoroughbred Instructional Designer with exceptional facilitation skills who is passionate about learning and performance?
Do you always seek the connection between learning and performance improvement?
Are you adept at ensuring that learning is closely connected to business needs?
Are you a change agent who is obsessed with leveraging training to change behavior and equally obsessed with measuring the impact of training programs and demonstrating value?
If the foregoing describes you, then we want you!

The Cigna Medicare Sales Performance Improvement team is all about leveraging training and other learning solutions to elevate the performance of our sales teams and leadership and helping to meet Cigna Medicare's industry-defining business goals, and we need a skillful and passionate pro like you to help us architect the future.

What you'll do :

  • Use your otherworldly design and development skills to create a variety of impactful learning solutions

  • Leverage your exceptional facilitation skills to conduct highly interactive training sessions as needed for sales reps, sales managers, supervisors and other sales staff

  • Coach sellers and sales supervisors to remove obstacles to high performance

  • Collaborate with sales leaders to diagnose performance challenges and proffer solutions by leveraging field rides, team meetings, team training, coaching sessions etc.

  • Conduct training impact assessments and demonstrate value

  • Leverage training data to craft training interventions to close identified gaps

  • Manage training projects end-to-end

  • Work well within the team and across the organization to define learning solutions that address business priorities and bridge gaps in knowledge, competency and skills for sales professionals in a variety of roles

  • Keep up with Cigna strategy, compliance, industry changes and product enhancements


  • Master's degree in Instructional Design or related field is an advantage

  • Otherworldly design skills with proficiency in eLearning tools and other learning technologies

  • Outstanding facilitation skills

  • A successful track record in sales training in a corporate setting

  • Experience with Salesforce CRM is an advantage

  • Ability to transcend trends and conventional wisdom with innovative approaches

  • Technology fluency required

  • Mastery of the following tools and software:

    • Storyline 360 (with expertise in variables, conditional statements, triggers etc.) and other Articulate 360 tools

    • JavaScript

    • Camtasia

    • Vyond

    • Audacity

    • Fireworks/Photoshop

    • Adobe Creative Suite

    • Microsoft Office

For this position, we anticipate offering an annual salary of $62,700 - $104,500, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite:

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

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