Assistant Director, First Generation Programs at Northern Arizona University

Posted in Other 7 days ago.

Location: Flagstaff, Arizona

Job Description:

Assistant Director, First Generation Programs

Location: First-Generation Programs

Regular/Temporary: Regular

Job ID: 606413

Full/Part Time: Full-Time

Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU's culture of excellence.

Job Description

The Assistant Director is responsible for addressing the needs of students who are first-generation, income-eligible, and students who have experienced homelessness or experienced time in a foster care system. This responsibility is focused on, but not limited to, three different programs, Successful Transition and Academic Readiness (STAR), Blavin Scholars Program, and First Scholars Program. The Assistant Director shares in the First-Generation Programs' responsibility to promote and demonstrate our commitment to first-generation student success at Northern Arizona University (NAU).

Program Support - 35%

  • Responsible for support of four main programs, Blavin Scholars, STAR, First Scholars and Pathways. Consists of supporting, creating and implementation of curriculum, recruitment of participants to the program, marketing and communication of programs, donor relations, and staffing programs.
  • Provide direct service to a select number of program participants in alignment with program regulations, and university goals. Includes assessing and identifying student needs, coaching, and mentoring, as well as applying interventions and strategies to aid in participant retention and graduation. Includes general advisement and counsel on personal, academic, career, and financial issues.
  • Analyze progress reports, identify current and potential areas to be addressed (i.e., study skills) and create policy to ensure participants are referred to appropriate campus resources.
  • Maintain program recruitment and onboarding of student participants.
  • Responsible for communications and marketing associated with STAR, Blavin Scholars and First Scholars.
  • Responsible for interacting and developing partnerships with other campus departments/programs to attain program goals and objectives.
  • Help create and coordinate programmatic activities, trainings, and workshops, including academic, co-curricular, financial aid, financial literacy, and cultural events for First-Generation Programs.

Staff Support - 30%

  • Hire, train, supervise, and evaluate Student Development Coordinators and supporting staff. This includes ensuring professional development that will strengthen the First-Generation Programs department.
  • Provide indirect supervision for Graduate Assistants and Peer Mentors.

Program Assessment - 15%

  • Responsible for assessing the programs mentioned above based on their outcomes and making recommendations to improve the program and overseeing the implementation of those improvements.

Budgeting/Administrative - 15%

  • Responsible for budgeting each program based on the larger departmental budget.
  • Administrative duties include supporting any processes related to the employee service center, business offices, or the Student Affairs Analytics and Assessment department.

Other - 5%

  • Perform other duties as assigned.

Minimum Qualifications

  • Bachelor's degree in Student Affairs, Education, Behavioral Science or a related field.
  • 3-5 years of relevant experience.
  • 2-4 years of management and supervisory experience.
  • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

  • Master's degree in Student Affairs/College Student Personnel, Counseling, Higher Education or similar field AND five years of professional supervisorial experience at a higher education institution.
  • Budgetary experience with staffing, programmatic and operational expenses.
  • Demonstrated supervisory experience and philosophy.
  • Created and maintained a team environment and displayed support of staff in developing relationships for long term growth and development of staff and department.
  • Developing collaborations and partnerships in order to further the mission of First-Generation Programs.
  • Understanding and implementing successful programs that support first-generation students in higher education.
  • Has experience with students who have experienced the foster care system or have experienced homelessness.

Knowledge, Skills, & Abilities

  • Knowledge of effective training and supervision principles related to professional staff and para-professional staff including student workers.
  • Knowledge of and ability to communicate university policies and procedures.
  • Knowledge and skills in effective event planning and implementation.
  • Possess and implement excellent supervisory, organizational, and training skills.
  • Sound organizational and administrative skills in relation to staff supervision, budget implementation, and program management.
  • Possess experience in a university, student affairs' environment.
  • Possess superb verbal, and written communication skills.
  • Ability to work independently while maintaining professionalism aligned to NAU, Student Affairs' and First-Generation Programs' goals and outcomes.
  • Ability to analyze problems and make well-reasoned, creative decisions.
  • Demonstrated experience working with culturally diverse, historically disadvantaged, and underrepresented populations.
  • Proven record of developing and sustaining productive collegial relationships with colleagues, and on-and-off campus partners in meeting First-Generation Programs' outcomes.
  • Demonstrated experience with budget maintenance and implementation.
  • Experience in assessing program effectiveness and understanding of outcomes in order to implement changes to address needs based on data and anecdotal information.
  • Awareness and commitment to NAU's EEO/Affirmative Action Plan and Safe Working and Learning Environment goals.

COVID-19 Vaccine Requirement

As of 12/10/21, the Safer Federal Workforce employee vaccination requirement is currently suspended pending the outcome of a federal court-issued injunction. This injunction has suspended the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations. For current status of the vaccine requirement and/or questions, please visit FAQs for Employee Vaccination Requirement.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


Salary range begins at $62,996. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

July 20, 2022 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit

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