Department Manager at Intertek Testing Services NA Inc

Posted in General Business 6 days ago.

Type: Full-Time
Location: Plymouth, Michigan

Job Description:

Interested in future career opportunities in the product testing industry? Would you like to work for a Global organization that helps make the world a safer place? Intertek is actively seeking a Department Manager to join our team in Michigan. By joining Intertek, your contributions will be valued as we continue to help the world Build Back Ever Better.

Our Value Proposition - We Offer:

  • Competitive salary and benefits package including paid time off, medical, dental, vision, life, disability, and 401(k) with company match
  • Opportunities to earn an annual bonus
  • A team that values diversity and inclusion to drive a corporate culture
  • Opportunities for growth through training and experience
  • Tuition reimbursement is available in an applicable field

What will you be doing?

The Testing Department Manager will lead, grow, and develop the testing business in our state-of-the-art Electrical Safety Labs in Plymouth MI and Grand Rapids MI. This position is responsible for the day-to-day management of a department (8-15 employees), including managing the department budget and overseeing department direction, strategy, and growth. There will be opportunities to collaborate with stakeholders in the industry through BIFMA, SAE, UL, and other organizations that lead the development of testing standards and processes.


  • Engage in and support standards committee work through BIFMA, UL, SAE, and other organizations
  • Manage department budget
  • Manage department staff, including directly and indirectly supervising department team members
  • Train, teach, coach, mentor and counsel staff
  • Analyse department productivity and efficiency and identify and implement improvements
  • Ensure the successful completion of a variety of client projects
  • Interact with various stakeholders to develop and implement strategic plans and growth initiatives
  • Collaborate with marketing and sales teams to develop objectives, and issue proposals
  • Ensure compliance with the global management system
  • Understand, communicate, implement, and enforce all Company policies and procedures
  • May assist with CAPEX recommendations and associated justification
  • Manage department housekeeping and asset/equipment maintenance
  • Perform other work as required

What qualifications do you need?

  • Bachelor's Degree required; Business Administration, Engineering or other relevant area preferred
  • 3+ years technical experience
  • 1+ years leadership experience required; supervisory experience preferred
  • Ability to manage the department budget with a focus on maximizing profit margin
  • Ability to communicate and interact effectively in verbal, written and presentation formats
  • Ability to engage effectively with management, clients and subordinates
  • Ability to work in a fast-paced environment with shifting priorities and demanding deadlines
  • Excellent leadership and team-building skills
  • Must be able to confront and resolve conflict
  • Must be able to influence others and bring teams together to achieve a common goals
  • Must be able to work cross-functionally with other groups to achieve common goals
  • Must be client-focused and quality-focused
  • Must display a high level of personal integrity and credibility
  • Microsoft Office proficiency, including Word, Excel and Outlook
  • Ability to travel as business needs dictate

Why work at Intertek?

Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .

Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .

What we have to offer:
When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.

Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.



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