The Logistics Coordinator are responsible supporting the tracking and updates of our domestic transportation shipments including updating system and reports with tracking updates, ensuring all trucks en route have successfully transmitted the Advanced Order File and subsequent EDI 215/214 messages and order drops are those providers who are not set up with the AOF 215/214 process. After the 3PL trucks leave the warehouse, review the orders transmitted to the hub to make sure it is received without error. As directed, communicate with warehouse, regional team, and carriers to get updates and provide status updates.
Essential Duties and Responsibilities:
Tracking trucks with transportation carriers
Submit and monitor all AOF 215 transmissions to the hubs
Monitor and track outbound trucks for on time arrival to hubs
Monitor on time delivery of store transfers to the hubs daily
Report to OM/AOM’s if there will be anything coming late
Competencies:
Adapts to change quickly and easily and performs effectively during times of change; demonstrates the ability to multi-task and manages completing priorities effectively
Ability to navigate systems, spreadsheets, etc and utilize tools to provide visibility and updates.
Builds respectful and effective working relationships; collaborates with others to achieve common goals
Strives to meet or exceed the expectations of internal and external customer standards
Demonstrates initiative by acting as a self-starter; takes on increased responsibility to enhance one’s contribution
Displays a high degree of integrity, honesty and takes responsibility for one’s own actions; shows consistency between words and actions
Education, Experience and Other Qualifications:
Education: High school diploma; College degree preferred
Years of experience: Some customer service and call center experience preferred
Valid Driver’s license preferred
Computer proficiency of the Microsoft Office suite. Working knowledge of computer programs and ability to learn new functions / tasks as needed
Understanding of general work practices in warehousing and distribution, including order processing, picking, and shipping processes and procedures.
Dedicated to business and allow flexibility with work hours if necessary
Essential Functions of the Position:
Strong written and verbal communication skills
Performing tasks using a computer and telephone daily
Repetitive processing steps.
Maintain confidentiality of customer’s information.
Always willing to adapt to change and keep an open mind to training
Consistent regular scheduled attendance is considered an essential function of this job.
FLSA Status:
Non-Exempt
The associate in this role must perform the above essential duties and responsibilities with or without reasonable accommodation. The incumbent may be asked to perform other duties and this description is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
