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Education Resource Specialist at Ent Credit Union

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Colorado Springs, Colorado





Job Description:

Company Description

Founded in 1957, Ent is a member-owned credit union with a passion for people, not for profit. With $8+ billion in assets and over 420,000 owner-members across more than forty convenient Front Range locations, Ent is Colorado's largest credit union. In addition to a reputation as a leader in philanthropy and financial literacy, Ent has been nationally recognized by Forbes as the overall #1 credit union in Colorado for four years running. We know that growth, accolades and reputation are a result of the entire Ent family of employees working together to serve our members. To that end, we are equally proud to be recognized as an "employer of choice" and to have received nominations and awards as a "Best Place to Work" in both Southern Colorado and the Denver metro area. Ent's numerous Employee Engagement Groups (EEGs) offer micro-communities of like-minded employees and a chance to express your personal passions through volunteerism and philanthropy while our best-in-class benefits package and competitive salaries reward you for a job well done.

Job Description

The Education Resource Specialist role serves as department support to help provide resources to assist the team with cultivating and nurturing employee engagement. This role will need the ability to work independently on supported initiatives and projects while closely supporting leaders in Development and those building and structuring Ent University. Additionally, this role will support multiple initiatives in parallel, prioritize initiatives based on level of effort and efficiency impact while creating clear and concise deliverables to enable knowledge management for the team.

Qualifications


  • Career Enrichment Support: Working directly with Career Enrichment and business line leaders, to support day to day learning & cultural enrichment. Establish and maintain a strong understanding of the different business units within the department and how they must function together to enable team member value delivery. Meet regularly with department team members, builds trusted relationships with leaders and individual contributors alike; discuss development goals and objectives to assess learning needs; provide open feedback loops for Ent University curriculum. Understand primary career path options within each business unit and across departments. Assist in support with documenting career frameworks and pathing in order to optimize Ent University curriculum and provide input for Learning Innovation efforts. Maintain an in-depth knowledge of Ent University and external course offerings relevant to professional goals. Assist in supporting the first-year onboarding experience via communication and education deliverables and meetings. Coordinate and support the Foundations in Leadership program which includes a working knowledge of the program along with developing calendars, presentations, materials, and other support as needed.

  • Support and Collaboration: Collaborate through support and resource provision with department leaders and training teams to assist with consistent training experiences across the department. Review and suggests ways to refine current processes, or create new processes, to streamline and enhance employee experiences. Assists with special projects as needed to support new department/organizational initiatives.

  • Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.



  • Minimum Formal Education for this Position:
    • High School Diploma/G.E.D. or equivalent.

    Minimum Work Experience:

    • 4+ years' combined experience in Human Resources, Development, Learning, Education, Member Service, or related general experience to include:

    • 2+ years' experience in adult education, curriculum delivery, curriculum development, career pathing / career counseling, or other related learning advisory roles or training support.

    Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of "Knowledge Consistent with a Bachelor's Degree in Accounting and 2+ years' of accounting experience? could be substituted for a High School Diploma and 6 years of relevant accounting work experience or a Master's Degree in Accounting and 0 years of work experience

    Technical or Specialized Knowledge/Skills:



    • Knowledge of learning techniques, styles, and external/internal materials.

    • Ability to use Microsoft Office (Excel, Word, PowerPoint).

    • Knowledge and practical application of learning and development methods.

    • Ability to work independently, resourcefully, and flexibly.

    • Interpersonal, persuasive, written/verbal communication skills.

    • Planning and organizational skills.

    • Time management, analytical, and problem-solving skills.

    • Ability to make sound judgments and decisions.

    • Ability to complete tasks with detail and accuracy.

    • Ability to effectively multi-task and manage multiple concurrent projects with competing objectives.


    Certifications Required:

      Environmental, Physical and Psychological Requirements

      • Standing - Occasionally

      • Walking - Occasionally

      • Sitting - Frequently

      • Lifting - Rarely (40 Lbs)

      • Carrying - Rarely

      • Pushing - Rarely

      • Pulling - Rarely

      • Balancing - Rarely

      • Stooping - Rarely

      • Kneeling - Rarely

      • Crouching - Rarely

      • Crawling - Rarely

      • Reaching - Occasionally

      • Handling - Occasionally

      • Grasping - Occasionally

      • Feeling - Occasionally

      • Talking - Frequently

      • Hearing - Frequently

      • Repetitive Motions - Frequently

      • Eye/Hand/Foot Coordination - Occasionally

      • Noises louder than normal speaking volume - Occasionally

      • Temperature Changes - Rarely

      • Atmospheric Conditions - Rarely



    Additional Information

    Typical Pay Range: $43,160 to $56,653 (S13) This position is eligible for our annual corporate bonus program

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

    Benefits Summary Sheet - 2022

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

    Job Location





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