It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Associate Project Manager (APM) will assist the Senior Project Manager and Project Managers (collectively, PM Team) in tracking, organizing, processing, and promotion of client supplied data and workflows, as well as assist with quality control and guidance of work performed by the Project Analysts (PA Team). The APM’s duties will include serving as a keeper of project reporting on client projects, a daily point of contact for client requests, and queue manager of client priorities.

Responsibilities

• Work with the PA Team on client requests from multiple parties on various matters and escalate to the PM Team as necessary.


• Obtain, examine, and prepare client data for processing


• Interpret client needs and PM Team instructions to pass them accurately and efficiently on to the Operations Team


• Assist in troubleshooting and resolving any client issues with delivered or hosted data


• Monitor and report on the progress of client projects through the multiple departments at Epiq, including proactively informing the client of status updates and known/potential delays

• Perform higher-level PA Team tasks, such as running complex productions, STRs, and custom requests, with minimal supervision


• Handle custom non-standard requests that are not standardized, but not complex enough to need PM Team involvement


• Provide coverage for both PA Team and PM Team as needed due to absences, and assisting the PM Team with on call evening, weekend, and holiday rotations. 


• Perform PM-level Quality Control of work requests submitted to the Operations Team


• Perform PM-level Quality Control of deliverable to clients and tracking of deliverables


• Perform NexLP and review setup work related to SAL and CAL NexLP reviews per client's custom workflows


• Assist PM Team with various custom reporting and tracking for the client


• Assist PM Team in coordination/management of drives stored and returned


• Assist in management of client archival requests


• Conduct training of the PA Team for new hires or transfers to assigned client team

Requirements

• High technical aptitude with database programs, text editors and review platforms


• Working knowledge of Relativity including, but not limited to: Fields, Choices, Views, Layouts, RDC – Import/Export, Searching, STRs, and Imaging/OCR Sets


• Highly organized and able to monitor and effectively record progress of multiple processes


• Availability to work extended hours as needed when client project loads increase


• Possess excellent customer service, interpersonal and communication skills


• Ability to manage multiple tasks with excellent follow through, professional communication, and attention to detail


• Proven ability to work well in a team-based environment

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.