Choose a company that's got allthe benefits and perksyou're looking for.
Excellent medical, dental and vision plans.
Matching 401k and tuition reimbursement.
Pet insurance and many other reasons you'll want to sit - and stay - here.
Plus,we invest in our community. When we say we care about people, we mean it.
We create a culture where employees can thrive.
We donate to local charities and invest in our community.
We help members improve their financial quality of life.
The bottom line iswe care. We care about you, our community and our members. If our passion for people sounds interesting to you, we'd love for you to apply today. Send us your resume and let's get the conversation started.
Job Description
This training position is responsible for conducting in-house training programs for Ent employees. The Operations Training Specialist will implement, maintain, and enhance employee-training programs to ensure employees acquire the knowledge and skills required to perform job functions effectively. Provide ongoing training support specific to organizational training needs and objectives.
Essential Funstion:
Under general supervision, conducts in-house training programs for service center staff to include Member Service Representative training, Member Relationship training, IRA training, Training Labs and customized training courses using a variety of instructional materials, participant materials, job aids and software programs to facilitate job skills development.
Responsible for preparation of class materials and coordination of training classes.
Monitors participant's skills development in the classroom to ensure transfer of learning. Provides feedback on the participant's progress to the participant and his/her supervisor.
Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Qualifications
Minimum Formal Education for this Position:
Bachelor's Degree in Education, Communications, or a related field.
Minimum Work Experience:
1+ years' formal training and development experience. preferred
1+ years' experience in a financial institution. preferred
Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of "Knowledge Consistent with a Bachelor's Degree in Accounting and 2+ years' of accounting experience? could be substituted for a High School Diploma and 6 years of relevant accounting work experience or a Master's Degree in Accounting and 0 years of work experience
Technical or Specialized Knowledge/Skills:
Knowledge and application of adult learning principles.
Communication skills including written, verbal and interpersonal are required with the ability to work with all levels of the organization.
High comfort level with public speaking.
Organizational skills with the ability to manage multiple and diverse projects.
Ability to develop professional presentations
Demonstrated problem-solving ability and consistent, logical and effective decision-making skills.
Technical writing skills to include training manuals, memoranda, and proposals.
Certifications Required:
Instructional Design, Curriculum Development, or other similar certifications. preferred
Environmental, Physical and Psychological Requirements
Standing - Occasionally
Walking - Occasionally
Sitting - Frequently
Lifting - Rarely (40 Lbs)
Carrying - Rarely
Pushing - Rarely
Pulling - Rarely
Balancing - Rarely
Stooping - Rarely
Kneeling - Rarely
Crouching - Rarely
Crawling - Rarely
Reaching - Occasionally
Handling - Occasionally
Grasping - Occasionally
Feeling - Occasionally
Talking - Frequently
Hearing - Frequently
Repetitive Motions - Frequently
Eye/Hand/Foot Coordination - Occasionally
Noises louder than normal speaking volume - Occasionally
Temperature Changes - Rarely
Atmospheric Conditions - Rarely
Additional Information
The salary range for this position is: $43,160.00 to $56,659.20 (S13).
This position is eligible for our corporate bonus program based on company performance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Benefits Summary Sheet - 2022
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
