Job Classification:

The Associate Disability Claim Examiner will be responsible for handling a claim block of routine disability claims.  The Claim Examiner is accountable for ensuring optimal claims handling and timely, accurate decisions.  In addition, the role requires but is not limited to the following skills:

• Will effectively and accurately manage a block of routine Disability claims


• Focus on customer experience to deliver the best experience for our customers


• Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers.


• A strong customer focus evidenced through maintaining customer relationships.

JOB REQUIREMENTS:

• 1 year in Short Term Disability claim management, or related health claim field experience desired.


• Claim/risk management skills and technical knowledge in contract interpretation and administration


• Success in achieving Individual Development goals.


• Goal oriented with an ability to organize and analyze information


• Strong critical thinking skills, communication, organization, and time management skills


• Proven customer service skills


• Demonstrated ability to adapt to the changing needs of an organization


• PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint)

Additional Information:

This position will work virtually, therefore new hires must be able to provide the following:

•             High speed internet service must be available in your area.  You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary.  The internet service cannot be wireless, and the internet speed requirement is: 3.0 mg downstream and 768k upstream.

•             Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline.  You will be logging into Avaya therefore your personal phone number will not be identified to customers.

•             Quiet area in your home with minimal distractions and noise free.

*Note: Prudential is required by Colorado law to include the salary range for this role when hiring a Colorado resident.

Salary range specific to Colorado: $42,800 - $58,000 + discretionary incentive bonus + benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.