Job Description:

Vitalant is where donors, talent and innovation meet to save and improve lives. We are the nation’s largest independent, nonprofit blood services provider exclusively focused on providing lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S. We seek team members who want to make a difference in people’s lives while furthering their careers. At Vitalant you can expect competitive compensation, paid time off and other benefits.  Take your first step to joining our dedicated team by applying today.

 

PRIMARY PURPOSE: 

Under limited direction, this position is responsible for the management and coordination of media, public relations, crisis communications, government affairs, community affairs, special event planning and volunteer management in support of the organization’s plan to achieve annual collection goals for assigned area/region. This position may serve as the primary spokesperson for a location or a specific corporate program. The incumbent is also responsible for working in a highly collaborative manner with divisional leadership and the national marketing and communications team and following national direction for processes and execution.

 

DUTIES AND RESPONSIBILITIES:

 

Performs all assigned duties in compliance with internal SOPs and external regulations.  Brings compliance issues to the attention of management.

 

Assures quality customer service to all customers.

 

Oversees the communications for assigned area/region (e.g., special events, public relations and media, and volunteer management). Provides feedback as part of the national communications strategy. Executes national direction on communications and/or marketing initiatives, complemented by local initiatives.

 

Develops, executes and measures effectiveness of strategic public relations, and/or special events plan to support attainment of collection goals. Assists in developing and monitoring of the communications portion of the department budget.

 

Cultivates and develops new and existing relationships with the media to facilitate organization’s media and public relations objectives.

 

Serves as primary spokesperson and coordinates media contact and communications with other spokespersons in the organization, as appropriate.

 

Recruits, develops and utilizes community-based committee(s) and contacts to assist with awareness, networking, outreach and collaboration.

 

Manages the donor and coordinator recognition programs and events, as well as special blood donation events (such as community-wide or mall blood drives).

 

May supervise staff in some instances.

 

Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

 

Knowledge/Education

 

Bachelor’s degree or equivalent combination of education and experience required.

Bachelor’s degree in Journalism, Communications, Public Relations or Marketing preferred.

Knowledge of the basic principles of marketing and communications required.

 

Licenses/ Certifications

 

Valid in–state driver’s license required.

 

Experience

 

Four years related experience required.

Two years supervisory experience preferred.

 

Skills/Abilities

 

Must possess the skills and abilities to successfully perform all assigned duties and responsibilities. 

Must be able to maintain confidentiality. 

Good supervisory skills with the ability to effectively motivate and develop personnel.

Effective oral and written communication skills.

Able to effectively motivate volunteers and community committee members.

Must be self-motivated and a self-starter with good organization skills.

Flexible, able to deal with change and unpredictability.

Ability to work flexible hours including weekends and evenings.

Provide own vehicle for transportation.

Proficient personal computer skills.

 

DIVERSITY, EQUITY & INCLUSION AT VITALANT

Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

 

VITALANT OFFERS A COMPREHENSIVE BENEFITS PACKAGE

• Health, Dental and Vision Insurance


• HSA, FSA and 410K retirement savings plans


• Paid Time Off


• Commuter benefits


• Employee assistance program

COVID-19 POLICY

As an essential operation to the nation’s healthcare infrastructure and a science-based organization, Vitalant believes that being vaccinated helps provide protection and care for our employees, our donors, their families, and the broader community.  Vitalant requires employees to be fully vaccinated as a condition of employment.  Individuals applying for this position should be prepared to comply with the COVID-19 vaccination mandates of Vitalant and accordingly, will need to have received the full series of vaccinations two weeks prior to the first date of employment unless an approved exemption exists prior to start.

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