SUMMARY

To educate, advise, and support students in the appropriate procedures to ensure the completion of all applicable grant, loan, and scholarship applications.  Aid students in understanding and interpretation of applicable Federal, State, and Institutional requirements while maintaining a high level of customer service.  All Concorde associates are required to display professionalism and uphold Concorde’s Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.

KEY RESPONSIBILITIES

• Advise students of all funding sources available to students attending Concorde Career College


• Assist students with questions regarding the completion of the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note and all required forms


• Accurate packaging, and file completion to include eligibility requirements, verification, and c-code clearance


• Check NSLDS for students’ loan history


• Conduct entrance interviews and exit interviews as required by Federal regulation


• Understand and comply with all applicable Concorde policies/procedures per the College policy and procedure manual


• Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook


• Perform other duties related to student financial aid packaging efforts as assigned

EXPERIENCE/EDUCATION

• Associate degree (60 credit hours) or a minimum of 1 year of experience in Financial Aid may be considered in lieu of a post-secondary degree


• 1 year of experience required in office setting or in customer service required


• Data entry experience


• Must be detail oriented and be a quick learner of complex processes


• Must not currently be in Default on any Federal Student Loans