Job Classification:

PGIM Fixed Income has a proven track record to be a strategic partner for its clients globally. The firm has had tremendous success in growing its assets under management and its client base. We are seeking a driven professional with relationship management and client service skills to join as a Client Manager on our Retail and Subadvisory Client Advisory team. 

We are looking for an intellectually curious, client-focused individual to fulfill a unique opportunity within our dynamic environment. This candidate will enhance our Client Management team through initiative, ownership, analysis, communication, and teamwork. The successful candidate will bring curiosity about emerging trends, ideas, and practices to stimulate brainstorming discussions with a group of like-minded professionals. This will be a rewarding opportunity to make a big impact within our organization, and with our clients.

This role will be based in the Newark, NJ office. The focus of the position will be to support Senior Client Managers in the service of PGIM Fixed Income’s Retail and Subadvisory relationships. The main objectives in this role are to retain and support the growth of client assets and to ensure the highest level of client satisfaction such that clients would recommend the firm to others.  The successful candidate will be able to appropriately balance the delicate task of being a strong advocate on behalf of the client while ensuring that the company’s interests are also met.

Responsibilities (will include but not be limited to):

• Work closely with senior client managers to provide high quality service to our financial intermediary clients, while developing a deep understanding of fixed income strategies and client mandates.


• Reactively service certain client segments independently by responding to ad-hoc requests and serving as a liaison to keep all parties up to date on all important client discussions.


• Develop relationships with internal and external stakeholders to proactively service those relationships on an ongoing basis.


• Continuously develop an understanding and gain exposure to nuances of clients, guideline sensitives, fixed income strategies, and the markets.


• Analyze client requests and identify and implement solutions by working with necessary internal and external parties. Client requests may be coming directly from clients or other client managers.


• Ensure client deadlines are met.


• Use automation and systems to quickly and accurately complete client requests.


• Serve as a back up to senior client managers who are traveling by receiving client requests and working with other client managers to validate and put into production.


• Partner with other team members to ensure ad-hoc data requests are completed timely and accurately.


• Ensure resources and time on client requests are prioritized as appropriate given client tier.


• Raise unresolved issues to senior team members and work with management on problem resolution.


• Some travel may be required.

Qualifications

• BA/BS degree (MBA/CFA candidate a plus).


• 6+ years of asset management experience with client facing functions.


• Familiarity with capital markets, with goal of acquiring a deep understanding of fixed income securities and markets.


• A demonstrated understanding of the retail landscape.


• Holds or is willing to obtain Series 7 license.


• Excellent organization, communication, and time management skills with strong attention to detail.


• Experienced user of Sales Force CRM systems and Blackrock Aladdin a plus.


• Ability to identify and communicate complex issues in a clear and concise manner.


• Relationship builder with the ability and confidence to establish connections and interact with individuals at all levels throughout the organization.


• Strong desire to develop diagnostic, analytical and problem-solving skills.


• Proven ability to improve established processes and leverage technology.


• Demonstrates a strong commitment to professional ethics and working environment.


• Ability to prioritize and effectively manage multiple priorities in a fast-paced environment.


• Works well under pressure and meets scheduled deliverable dates.


• Strives to learn, analyze, and implement best business practices developed within the marketplace.


• Team player with high energy and a positive attitude to model our corporate cultural values.


• Strong customer focus ethos: ability to ensure key clients are identified and have the appropriate level of attention.

PGIM is the diversified asset management business of Prudential Financial, Inc. (NYSE: PRU). With $1.5 trillion in assets under management, and 38 offices spanning 16 countries, PGIM is among the world’s top-10 largest asset managers. Comprised of seven self-governing asset management divisions, each PGIM business offers a distinct workplace culture that aligns with the firm’s ultimate objective: to provide premier service to our clients while fostering an inclusive workplace culture that is rooted in trust, respect, and equality.

Our Business:

PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. With over 1,000 employees and $964 billion assets under management, the company has offices in Newark, London, Letterkenny, Amsterdam, Munich, Zurich, Tokyo, Hong Kong, and Singapore. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow.  We manage $340 billion of Prudential’s general account assets and approximately $24 billion of third-party insurance assets.

Our Culture:

Prudential is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to utilize the internal “Skills Accelerator” to hone their skills and explore the opportunities available to them within Prudential.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
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