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Sr. Claim Examiner - CSC Property at Chubb

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Chesapeake, Virginia





Job Description:

POSITION RESPONSIBILITIES:


  • Analyze first reports and promptly contact insured/claimants.


  • Effectively evaluate contract language and identify coverage issues. 

  • Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.

  • Maintain an active file diary to move file toward resolution.

  • Establish accurate and timely reserves.

  • Recognize and pursue recovery.

  • Adhere to all statutory and regulatory fair claims practices.

  • Recognize and identify potential fraudulent claims.

  • Effectively manage the use, work product and expenses of outside vendors.

  • Effectively evaluate claim facts and negotiate claim settlements.

  • Develop and maintain strong business relationships with internal and external customers.

  • Serve as a technical resource to lesser experienced Adjusters on the team.

  • Successfully contribute to the development and delivery of the team’s goals, objectives and results.

  • Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.

KNOWLEDGE, SKILLS & ABILITIES: 


  • Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations.

  • Ability to work effectively in teams and with a wide variety of people.

  • An aptitude for evaluating, analyzing, and interpreting information.

  • Excellent skills in the areas of: 

    - Customer service 

    - Investigation techniques

    - Organization

    - Time management and the ability to multi-task

    - Verbal and written communication 

    - Negotiation and reserving

    - Innovative thinking

  • If you do not already have one, you will be required to obtain an applicable resident or designated home state adjuster’s license. You must pass the licensing exam within 3 attempts or 3 months, whichever is sooner. If the license is not attained within these guidelines, your employment may be terminated.  

 EXPERIENCE & EDUCATION:


  • Bachelor’s Degree or equivalent experience preferred





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