If you’re a data analysis and Excel geek, have a high attention for detail, and have an eye for great imagery, this is the perfect role for you!
Looking for an opportunity to join a fast-growing team within an e-commerce environment? Retail Bloom is hiring an Account Analyst to pair with an experienced Strategist to manage all facets of our clients’ product pages on Amazon and Walmart. You will help to ensure that the brand’s vision for their products becomes a reality; you will be able to see your work in action on the world’s most popular e-commerce shopping sites! The Account Analyst will multitask and be accountable for the status and execution of projects and day-to-day activities including advertising, data analysis and troubleshooting, catalog management via detailed Excel files, coordinating the creation of imagery and video to enhance listings, building Amazon Stores, and more. If you’re a data analysis and Excel geek, have a high attention for detail, and have an eye for great imagery, this is the perfect role for you!
Some of our clients include The North Face apparel, Jouer makeup, Johnston & Murphy dress shoes, Giovanni haircare, beautyblender makeup sponges, Ariat apparel, and Muhle shaving products.
JOB DUTIES:
Day to day management of brand
On-boarding new client & ongoing management
Work with Retail Bloom Team Lead and Sales Manager to launch new clients
Coordinate with content team to set priorities and manage project flow internally via project management tools
Launch and/or manage brand registry account for client
Stand as main point of contact for all backend troubleshooting efforts
Manage and execute advertising strategy
Meet with Team Lead and Client to develop advertising campaign goals
Assist Team Lead with overall ad campaign strategy
Coordinate with Team Lead to implement Amazon and other marketplace advertising campaigns
Perform keyword research and structure and create new tightly-themed ad campaigns that ensure a smooth buying journey from the search to the click to the purchase.
Monitor, optimize, and analyze advertising data on an ongoing basis based on determined aCos, TaCos, and campaign goals via advertising software platform
Feedback Genius
Meet with Team Lead and Client to develop feedback and customer question responses
Create customer review campaigns to monitor reviews by parent style
Review and manage seller review solicitation, product review solicitation, negative feedback management, follow-up email series with the support of virtual assistants and Retail Bloom Support employees
Reporting
Meet with Client and Team Lead to determine reporting KPIs
Launch automated reporting dashboard and manage client KPIs
Analyze sales, sessions, buy box, conversion, TaCos, and propose solutions to Team Leads to reach goals
Build & present initial Annual Business Review (ABR) reports to Team Leads and Sales Team
Content Management
Facilitate a product line review with all new clients to become a brand expert on all product lines
Work with Team Leads as they work with clients to adapt their brand vision and brand assets to marketplace best practices for storefronts, navigation and product listings
Conduct keyword research and rewrite product listings with SEO terms
Launch and manage PIM tool integrations for product feeds
Monitor quality of all product listings via PIM tool reports
Proofread and edit all product listing and storefront content
Conduct competitor analysis and propose to client new product photography and video requests
Optimize Amazon Stores based on the analysis of conversion, product releases, and traffic
Create and optimize A+ pages with client assets
Coordinate SKU builds in ERP systems with Inventory and Support teams
Manage content and assets development and project flow internally, including but not limited to image creation, visual layout and written content.
Perform other duties as required and assigned
ACCOUNTABILITY:
Portfolio size of at least $30,000 in bottom line profit, and at least 6 client relationships
Education hours of 5/month
NPS of 60+ company-wide
ABOUT THE COMPANY:
Launched in 2015, Retail Bloom stemmed from a multi-channel retail business founded in 1955. Beginning as a retailer and still acting as one today, we mastered the Amazon marketplace by experimenting with our own brands and products first. After experiencing significant growth of our own ecommerce marketplace presence, we knew we had an exceptional opportunity to provide what we had learned and help other brands grow and succeed.
Starting off in the same shoes as our clients, we understand the trials and tribulations that come along with marketplace selling. Our team aims to build brand exposure, align brand marketing strategies, and strengthen integrity to ensure your brand vision will flourish.
Today, Retail Bloom manages over 80 brands, and we are in the top 1% of sellers on Amazon. Our mission is to nurture our channel partners’ strategy through innovation and give brands an evolutionary advantage in the marketplace jungle.
We are looking for great people to join our team!
OUR IDEAL CANDIDATE SHOULD HAVE:
1 year professional work or substantial internship experience required
Bachelor's degree required
Ability to be flexible & adapt to dynamic environment
Self starter with strong initiative and work ethic
Good facilitator that works well with teams both internally or externally
Positive attitude with high energy and a go getter spirit
Creative and analytical problem solving skills
Familiarity with content creation / creative writing
Excellent organizational and time management skills
Advanced experience with Microsoft Excel preferred
The ability to multitask and stay cool under pressure
An approach that is self-motivated, professional, and positive
An excellent writing and speaking ability
BENEFITS:
Health insurance plan options (medical, dental, and vision)
Paid holidays off
Generous paid time off (PTO) plan
Volunteer Day to give back to charitable organization in the community
Cultural Diversity Days to celebrate important dates in your culture
401(k) plan with a 4% match on contributions
Reimbursement of $90/quarter for wellness initiatives (ie. gym membership, weight loss program, smoking cessation)
