This job listing has expired and the position may no longer be open for hire.

Medical Office Assistant, Nephrology at GWU Medical Faculty Associates

Posted in Other 30+ days ago.

Location: Greenbelt, Maryland





Job Description:

Position Summary

Provides administrative support and clinical assistance for Physicians, Midwives, Nurse Practitioners and
patients for the Department of Obstetrics and Gynecology.

Essential Duties and Responsibilities: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. Other duties may be assigned.


  • Schedules patient appointments, tests, and procedures using a computerized scheduling system;
    prepares appointment notices; provides patient instructions verbally or in writing in order for
    patient to prepare for appointment.

  • Obtains, documents, and verifies patient demographic, financial, and insurance information using a
    computerized scheduling system.

  • Performs pre-registration activities to gather demographic information; determines medical
    insurance coverage; identifies patients with delinquent accounts; confirms appointments; and
    registers patients into a computerized system.

  • Performs patient appointment maintenance activities, as necessary, to assure patient appointment
    history is accurate.

  • Collects payment due at time of appointment as well as payments for unpaid balances; prepares
    receipts for all monies collected; provides copies for the reception area, billing office, and the patient.

  • Receives callers and takes messages as necessary.

  • Receives, sorts opens, and distributes mail.

  • Arranges, coordinates, and schedules procedures and surgeries, including pre-operative testing, pre
    surgical and post-operative appointments obtains insurance pre-certifications and authorizations

  • Mail out all clinical correspondence for physician(s)

  • Other miscellaneous administrative duties

  • Task or fax procedural reports, labs & reports to referring physicians

  • Check task list and process messages if necessary (Follow My Health etc.)


Escort

  • Responsible for clinic patient flow, informing physicians of patients' arrival and room assignment

Rooming patients

  • Accompanies and/or assists patients to the exam room in a professional manner
    Obtains patient vital signs, including height, weight, blood pressure, temperature, pulse, and
    respiration. Pulse oximetry if needed.

Vital Signs

  • Able to perform using manual equipment and Welch Allen spot vital sign machine and import
    results to electronic medical records in a timely fashion

Assist physicians during examinations and procedures

  • This includes setting up the exam room and preparing the patient
    May be required to take patient medical history if applicable per department
    May perform a variety of testing, diagnostic, and screening procedures
    Assists in explaining test procedures to patients

Medications


  • Ability to calculate dosages (may be required to demonstrate via passing yearly written medication
    exam)
    Administer medications (oral, intramuscular, subcutaneous, intradermal, inhalation, rectal, topical)
    using proper technique - this duty can only be performed after the MA has demonstrated
    competency to clinic RN yearly, if applicable per department.

  • Communicates laboratory and test results to physicians and/or nurses


  • May assist with other support activities, including packaging and sterilizing equipment and supplies.
    Maintains patient areas clean and safe
    Maintains and improves knowledge and expertise through continuous training

  • Passes yearly Competency-Based Objectives (CBO), if required by the department.
    Must pass all tests in a maximum of two attempts, if required by the department.
    Knowledge and performance of sterile techniques required.
    Performs other duties as assigned

Qualifications

Education

  • High school graduation or an equivalent combination of education, training and experience
    is necessary.

Licensure


  • Current in basic CPR/AED

  • Certification as a Medical Assistant, plus six months of general patient care
    experience is necessary.

Experience


  • 2+ years of administrative experience in a fast-paced healthcare setting.

  • Experience working with patient records, billing, and scheduling in a clinical setting is needed for this
    position.

  • Typing skill of 30 WPM is necessary.

  • Two years of customer service experience in a patient care environment, including six months of experience in patient scheduling, is preferred.

  • Experience utilizing a computerized patient scheduling system or computer
    terminals is necessary.

  • Familiarity with medical insurance and medical terminology is preferred along with referral and prescription intake experience.

  • Bi-lingual preferred.



 
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