Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

This position requires the ability to work in the Salem, MA offices.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following, however other duties may be assigned as necessary: 

• With a required proficiency in the bank’s core systems and a solid understanding of related data and database methodology, generates, analyzes, validates and distributes all routine sales and operations reports for the Retail and Community Business Banking (CBB) Divisions.


• Designs, tests, and generates ad hoc reports as requested by divisional leadership.


• Prepares and delivers recommendations for revisions to existing report design and related processes in support of changes to corporate or divisional strategies and business initiatives.


• Acts as a back-up to the Senior Retail Information Analyst for all critical functions.  Among them are the calculation of quarterly and annual incentive payments related to the division’s primary incentive plans, and the overall administration of the corporate cross-divisional referral program.  Able to periodically prepare mid-cycle projections of the same incentives as requested by management.


• In collaboration with Management, responsible for the ongoing updating and maintenance of Retail’s online procedural manuals and the communicating of procedural changes to those impacted.


• Monitors branch performance in areas of operational assurance and generates and distributes related reports and narratives.  Assists in documenting the results of branch audits and any other interim branch partnership visits conducted by the Operations Coordinator.  May participate in and assist with the performing of such audits and visits.


• Performs administrative and clerical tasks in support of the division’s broader operations which may include, but not be limited to, review, preparation, and submission of approved invoices for payment.
  
   

Problem Solving & Decision Making

This position is integral to the Retail Banking Services Division’s success in that senior management heavily relies upon the data analyzed and provided, specifically information that is gathered for routine reporting and the calculation of incentive compensation. 

The individual in this position has the authority to make his/her own determination on the design of divisional reports and the approach to be used in analysis of the data used in those reports.  S/he meets often with the Senior Information Analyst, Operations Coordinator and other members of the management team to discuss approach and results but is relied upon to have the requisite knowledge to understand objectives and analyze data in a methodical and logical fashion to ensure it can be easily consumed by leadership and end users.

EDUCATION AND/OR EXPERIENCE:

High School Diploma required; 1-3 years of Retail Banking experience; advanced knowledge of MS Access and Excel.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl, taste or smell.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision.

With a rich history and a strong reputation for growth, service, and innovation, Salem Five offers employees a sense of stability and pride.  Salem Five also offers a comprehensive salary and benefit package including health insurance and matching 401(k) plan.  Qualified candidates may submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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