This job listing has expired and the position may no longer be open for hire.

Senior Analyst for Programs and Operations at San Jose State University

Posted in Other 30+ days ago.

Location: San Jose, California

Job Description:

Job no: 509398

Work type: Staff

Location: San José

Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

Job Summary

Reporting to the Faculty Associate Dean, Extended Studies, the Senior Analyst for Programs and Operations provides operational expertise and leadership to Engineering Extended Studies (EES) and to the College of Engineering as a whole. As the need for interdisciplinary degrees increase, the Senior Analyst for Programs & Operations will leverage interdisciplinary collaboration with other colleges to incubate, test and scale up SJSU's offerings of interdisciplinary graduate programs. The Senior Analyst is an expert in the process of strategically planning, implementation and successful execution of emerging technologies programs. The Senior Analyst for Programs & Operations is also responsible for excellence in service to students, as well as external and internal stakeholders of EES.

Key Responsibilities

  • Manages graduate and professional development engineering programs at Charles W. Davidson College of Engineering (CoE)

  • Collaborates with Associate Deans, APCs, Dept. Chairs and Program Specialists to ensure successful faculty searches and appointments for all extended programs at CoE

  • Works closely with other SJSU units like CPGE, GAPE, IR, Registrar, Bursar and University Personnel to schedule courses, track admissions, enrollment and student success metrics. Performs other necessary tasks to ensure flawless operations of Engineering Extended Studies

  • Develops financial models for Extended Studies Programs as needed

  • Maintains $1.5 - $2.5M annual ES budget

  • Establishes guidelines for handling complex and sensitive issues for students, faculty and corporate partners

  • Develops service assessment tools and/ or performs process and program audits to evaluate departmental and student success goals; reviews current methods and metrics and modifies as necessary

  • In collaboration with Associate Dean, Extended Studies, manages onboarding processes for Extended Studies new team members

  • Determines and executes necessary process changes to ensure the best leveraging of resources for team members success and for efficient operations of ES dept

  • Authors proposals and develops financial plans for new programs

Knowledge, Skills & Abilities

  • Demonstrated advanced knowledge of the principles, problems, and methods of public/business administration

  • Demonstrated ability to deliver long-term projects and corresponding milestones

  • Working knowledge of statistical techniques, assessment tools and applicable data analytics

  • Proactive work style, effective communication and superb customer service

  • Excellent office technology skills, including working knowledge of Salesforce, PeopleSoft, Qualtrics, zoom, Canvas, and other financial and student tracking databases

  • Ability to easily navigate online social networking tools: LinkedIn, Instagram, Google+, etc.

Required Qualifications

  • A bachelor's degree and/or equivalent training

  • Six years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs


A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.

Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.

Preferred Qualifications

  • Minimum 3 years of work experience in the corporate setting

  • Experience with administration and fiscal management of graduate engineering programs


Classification: Administrative Analyst/Specialist - Exempt III
Anticipated Hiring Range: $7,000 /month - $7,210/month
Salary Range: $5,908/month - $11,481/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume

  • Letter of Interest

All applicants must apply within the specified application period: January 18, 2022 through February 6, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel


CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: January 18, 2022 (9:00 AM) Pacific Standard Time

Applications close: Open until filled

More jobs in San Jose, California



More jobs in Other

Church World Service, Inc.

Church World Service, Inc.

Church World Service, Inc.