Posted in Information Technology 30+ days ago.
Type: Full-Time
Location: Raleigh, North Carolina
Cognizant is looking for a C++ Developer for developing customized product for our clients. The role is expected to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/best practices to enhance our current services and technologies.
Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.
Location : Raleigh, NC
Developer with 5 to 8 years of experience in Visual C++
• Good knowledge on basics of programming and OOPS concepts
• Good knowledge on data structure, list
• Good knowledge on MFC
• Good knowledge on event handlers and delegates
• Good knowledge on working with COM
• Good knowledge on working with Microsoft Office plugins
• Unit testing with NUnit
• Good communication skills
• Ability to work independently with client on day to day tasks and deliverables
• Good troubleshooting skills
Experience
5 to 6 yrs
Required Skills
Technical Skills- ,C,C++,DCOM C++,COM C++
Roles & Responsibilities
Manage and develop team capability for resolving complex incidents, prepare status reports for Customers and internal stakeholders WITH the objective of resolving incidents and addressing adhoc requests to support high complex issues WITHIN THE LIMITS OF pre-defined corporate guidelines.."Stakeholder Management:
- Communication with Business users related to resolving queries, obtain clarifications and providing updates
- Setup Business bridge calls to update status of Critical incidents / Outages
- Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution.
Service Management:
- Responsible for the project tasks assigned
- Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure
- Manage queue effectively and allocate tasks to the team based on an allocation plan.
Service Tracking:
- Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc.)
- Conduct peer reviews and ensure quality of deliverables.
Service Execution:
- Comply to defined process during task execution (including problem management, KEDB management etc.).
Knowledge Management:
- Contribute and participate proactively in knowledge sharing sessions
- Provide complete KT to support teams before any production release.
People Management:
- Manage and mentor the mentees (team)
- Provide inputs for development of learning plan for the team
- Act as a buddy for new hires
- Shares recommendation towards Performance management and recognition of team members.
Contribution to Org Initiatives:
- Adhere to Organization policies and procedures
- Participate in project and organization initiatives led by the Delivery leadership
- Contribute new ideas and innovative approaches at work, including CSI themes
Qualification:
B Sc, BE, MCA
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