Interested in a workplace that values your contributions? Are you looking for a job that comes with travel benefits? Are you excellent at fixing things and solving problems?
LaTour Hotels and Resorts (LHR) is hiring for a Maintenance Manager position at our Kona Billfisher location in Kailua-Kona, Hawaii!
As a company, we pride ourselves in valuing our employees' skills in the workplace and promoting from within. When we see talent we recognize it and we build it. As an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.
We offer membership to our travel club as a benefit to every employee after their first few months. This includes:
access to deeply discounted stays at our resorts
Access to discounted stays at partner resorts and hotels
Discounts on other travel related expenses like airfare, car rental and more.
Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k), and more!
A role in Maintenance is a great way to get started with LHR. As the leader of our Maintenance team you'll meet challenges on a daily basis and be responsible for ensuring the appearance and functionality of the resort meets all LaTour standards. When interacting with guests you'll promote a positive impression in line with our promise of genuine hospitality.
This role is vital to providing guests with a secure and comfortable environment which is key to providing the best hospitality LHR can offer at each of it's locations.
POSITION SUMMARY The Maintenance Supervisor is responsible for maintaining the appearance and functionality of all units, buildings, and common areas throughout the property. This position provides general maintenance, responds to guest needs, and performs preventative maintenance projects.
The Maintenance Supervisor:
Performs general maintenance in guest units, buildings, pools, and common areas as assigned.
Will have a working knowledge of the use of hand tools and power tools.
Will have a working knowledge for repairing and troubleshooting carpentry, plumbing, electric, and HVAC issues.
Repairs and installs appliances as needed with minimal supervision.
Performs maintenance to plumbing such as pipes, drains, faucets, disposals, showers, tubs, etc.
Prevents and troubleshoots electrical issues on equipment, fixtures, outlets and switches.
Inspects and performs preventative maintenance in units and resort areas to minimize a negative guest experience.
Reports, responds to, and repairs safety issues in guest units, buildings, pools, common areas, and equipment.
Completes all duties assigned and assists technicians with prioritizing their workloads daily.
Assists in prioritizing work orders and assigns daily tasks to technicians as needed.
Maintains the appearance of the property by picking trash and debris, responding and mopping up spills, cleaning exterior fixtures, etc. daily.
OTHER FUNCTIONS The Maintenance Supervisor may also:
Clean and maintain all pools and pool decks at the resort.
Ensure that all pools are operating properly and that the water condition is correctly balanced at all times.
Assist in other areas of maintenance such as grounds or in painting projects.
Perform regular power washing of exterior areas of assigned grounds, buildings, or common areas.
Prepare and secure property for advancing and predictable weather occurrences such as storms and hurricanes.
Maintain company vehicles, ensuring that they are operating properly and that routine maintenance is performed as needed.
Assist guests with special needs to ensure a positive vacation experience.
Be responsible for collecting and disposing of the property’s trash.
This position requires a high school diploma or GED
CPO and EPA Certification (or willing to obtain)
This position requires 4 years experience in facilities maintenance
1 year demonstrated supervisory experience is required
PHM’s Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.
Knowledge & Skills
Motivation: Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
Leadership: Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Judgment: The ability to formulate a sound decision using the available information.
Oral Communication: Ability to communicate effectively with others using the spoken word.
Reliability: The trait of being dependable and trustworthy.
Must possess a valid driver’s license.
N (Not Applicable)
Activity is not applicable to this occupation.
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Handling / Fingering
Reach Above Shoulder
Squat or Kneel
10 lbs. or less
Over 100 lbs
12 lbs or less
The Maintenance Supervisor works both inside and outside in different weather conditions, which vary across locations. This position requires the regular use of hand tools and mechanical equipment that require manual dexterity. Hours may include nights, weekends, and holidays.