Job Description:

Job Description:

Job Title
Industrial Customer Specialist, Milwaukee, Wisconsin

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.

“At 3M, thanks to our culture where people feel like they belong, can grow and are appreciated, we are more than the sum of our parts. Our different perspectives and experiences help us solve some of the world’s toughest challenges together.” – Zoe Dickson, executive vice president and chief Human Resources officer at 3M

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

The Impact You’ll Make in this Role
As an Industrial Customer Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Develop sales strategies and adjust to meet changing market and competitive conditions for complex product lines.


• Work cross functionally with other business disciplines.


• Manage a dynamic southeastern Wisconsin territory to drive growth with multiple divisions’ products.


• Implement and execute on business priorities.


• Deliver forecast attainment and CRM execution.


• Support and engage channel, end users and key accounts with daily sales calls on medium-large customers, corner office meetings, and production floor interaction.


• Prepare and conduct presentations/product demos at distributor partner and end user customer locations (business reviews, product trainings, etc.).


• Daily account management using Salesforce.com.


• Collaborate with 3M support network to maximize partnership with customers. 

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.

Your Skills and Expertise 
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution


• Three (3) years of field sales experience in a private, public, government or military environment


• Current, Valid Driver’s license

Additional qualifications that could help you succeed even further in this role include:

• Five years of industrial field sales experience including but not limited to selling abrasives, adhesives, tapes, or safety products to Industrial customers.


• Five years of key account management experience working with multi location customers.


• Experience calling on and managing corner office executive level relationships.


• Experience managing a complex channel landscape within accounts over $1M.


• Presentation skills, CRM (Salesforce.com), written and verbal communication, business planning, sales, and competitive testing.

Location:  Milwaukee, Wisconsin

Sales Territory: Southeastern Wisconsin counties – Milwaukee, Waukesha, Racine, Kenosha, & Walworth.

Travel: May include up to 20-30% domestic

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Resources for You 

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers. 

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.

Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/

3M is an equal opportunity employer.  3M  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

3M Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Apply Now