The primary focus of this position is to support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS function to include payroll, benefits, recruitment, and human resources processes.
This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS & Benefits Analyst supports HRMS upgrades, patches, testing and other technical projects as assigned. This position also provides support for the day-to-day administration of benefits operations, including data analysis, implementation, administration, and communication of Company benefit programs.
Main accountabilities include:
System Maintenance & Configuration- Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
Production Support- Provide support for HRMS, including researching and resolving HRMS problems, unexpected results, or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
Projects/Process Improvement- Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
Reports/Queries- Write, maintain, and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
Training- Develop user procedures, guidelines, and documentation. Train new system users.
Individual Development- Maintain awareness of current trends in HRMS with a focus on product and service development, delivery, and support, and applying key technologies. Examine trends in information systems training, materials, and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.
Benefits Administration - Administer employee benefit programs such as medical, dental, vision, life insurance/AD&D, disability insurance, health savings accounts, COBRA, 401(k), and wellness programs.
Benefit Auditing & File Feed Intermigration - Audit and ensure accuracy of benefit enrollments/changes from HRIS and vendor systems and resolve any issues or discrepancies. Ensure vendor file feed integrations run smoothly and accurately.
Vendor Billing - Manage billing process which includes reviewing reports, reconciling data, and submitting requests for payment.
Compliance - Maintain compliance with State and Federal regulations for assigned plans.
Qualifications and Experience:
Bachelor's degree in Information systems/HR or equivalent work experience required
Advanced proficiency in the use of Microsoft Office suite of applications; specifically, Excel
Superior analytical skills and problem-solving ability, as evidenced by the proven ability to interpret business needs
Attention to detail and ability to multitask in a highly dynamic environment
Strong written and verbal communication skills with the ability to communicate with both technical and non-technical users and to all levels in the organization
Strong working knowledge of HIPAA, COBRA, FMLA, ADA & PPACA, ERISA, DOL and IRS regulations.
Must have a working knowledge of Payroll, Human Resources and Benefits Administration
Hands-on experience running and writing complex reports
Ability to adapt to changing environment and support of multiple locations across U.S. and Canada
Programing and troubleshooting, experience preferred
4+ years of HRIS & Benefits administration experience preferred
Compliance
Carry out all activities of the role and processing activities (as above) as directed by the Company through its policies, procedures and training to ensure the success of the operation including the following:
Full compliance:
Federal, state, and local payroll regulations
Training
Equal Opportunities
Harassment
Data Protection
Security
Remain up to date with all notices relating to policies and procedures.
Remain up to date with all relevant operational, systems and training.
Maintain a safe and secure working environment at all times.
Comply with the Company’s open, fair and honest reporting culture.
Professional Standards
Respectful and collaborative approach.
Clear and honest communication.
Proactive and driven.
Flexible and understanding of changing priorities, situations and audience.
Confident and focused.
Must be a team player
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
