Project Manager - Process Optimization Engineer (Remote) at Gap Inc.

Posted in Other 5 days ago.

Location: San Francisco, California

Job Description:

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

We're looking for a Project Manager of Process Optimization to support the Process Optimization team in identifying opportunities to streamline work, reduce waste, improve productivity and increase profitability of Gap Inc. stores across North America. Leads retail operations optimization initiatives from proof of concept to scale utilizing engineering best practices with a concentration on process improvement. Responsibilities include problem identification, viable solution ideation, requirement development and solution implementation. Engineers the methods of retail operations to achieve high employee engagement with standardization, productivity, quality and efficiency. Works collaboratively across multiple other areas of the company to ensure successful project completion.

What You'll Do

  • Analyze operational processes and standards, identify best practices and benchmark areas for improvement to balance cost, service and productivity; own the implementation of proposed changes to achieve desired results.

  • Spend time with Field Leaders, in stores, to understand their needs and pain points in order to identify solutions that simplify workload.

  • Create the conditions for consistent and efficient execution of operational brand standards in stores.

  • Conduct time/motion studies and support continuous improvement of engineered labor standards for cross-brand store operations processes.

  • Act as project manager and subject matter expert for all related work.

  • Influence key business partners and represent the needs of stores and their customers in all interactions.

Who You Are

  • 3-5 years Industrial/Process Engineering experience; 1-3 years Retail Store/Operations experience preferred.

  • Experience with time and motion standards systems (MOST), Six Sigma or Lean Practices.

  • Strong written and oral communication skills.

  • Proficient in Microsoft Office and workflow management applications.

  • Problem Solving - articulates successful response to challenging situations utilizing available data and knowledge while considering alternative solutions.

  • Customer Impact - identifies opportunities within the store environment and offers solutions to improve the overall employee and customer experience.

  • Detail Orientated - demonstrates attention to detail in the creation of processes and monitors implementation to ensure proper execution.

  • Time Management - demonstrates ability to manage multiple tasks and projects, to prioritize and adapt appropriately.

Notice to applicants in San Francisco: Gap Inc. and its related brands will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here: English Spanish Chinese Tagalog

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*

  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.

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