Field Service Engineer at IBA Proton Therapy

Posted in Other 7 days ago.

Location: Dallas, Texas

Job Description:

Job Description

Field Service Cyclotron Engineer

We have an exciting opportunity for a Field Service Cyclotron Engineer to join our technical team, based out of any of our US proton therapy centers; preferably out of a large metro city, to meet travel requirements.

The Field Service Cyclotron Engineer will be responsible for the installation and/or maintenance and/or repair of IBA equipment/systems (applies to Synchro Cyclotron and related components) at IBA or on customer's site, in order to deliver within defined timelines a final reliable working product, matching quality, performance, customer satisfaction requirements.

Duties and Responsibilities:

  • Maintain a clean working environment and behavior in line with the safety and regulatory rules (radioprotection, electrical risk, etc.).

  • Install equipment/systems accordingly to the defined planning, timelines procedures and "operating processes". Adjust and fine tune subsystems.

  • Test equipment/systems according to the specifications.

  • Maintain equipment/systems according to the maintenance schedule.

  • Repair equipment/systems taking all necessary actions to solve problems.

  • Ensure equipment/systems are working properly with the required level of compliance/quality/technical performance/customer satisfaction.

  • Train customer to use equipment properly and safely. Coach less experienced field engineers.

  • Report and document interventions and actions undertaken with the required level of details and accuracy.

  • Propose solutions that improve equipment reliability and operability in collaboration with R&D.

  • Problems reported and documented in Bugzilla / resolved bugs on the spot, participation to design review.

  • Meet appropriate key performance indicators (throughput, customer satisfaction, uptime...).


  • BSEE or Electro-Mechanical Engineering degree.

  • Experience in electronics/electrical system troubleshooting required.

  • Candidate must have experience in several of the following fields: Cooling systems, cryogenics, vacuum systems, PLC's - Siemens S7 preferred, regulation loops, drivers, sensors, electric motors, high voltage equipment, low voltage equipment, etc.

  • Mechanical system repair, maintenance and operations of large systems a plus. Computer Skills:

  • General Knowledge of Microsoft products such as Excel, Word, Access, Outlook are a must.

  • Basic knowledge of UNIX and LINUX a plus.

  • SAP knowledge a plus.

Behavioral Characteristics

  • Detail-oriented

  • Good customer service mentality

  • Strong commitment to teamwork

  • Patient

  • Works well under pressure

  • Autonomous; ability to make technical decisions on the job

  • Proactive

Physical Demands:

  • Ability to lift or move >50 pounds repeatedly.

  • Ability to sit for long periods of time.

  • Good manual dexterity.

  • Ability to hear and speak clearly. Work Environment:

  • More than 40 hours per week is sometimes required.

  • Rotating shift work including nights and weekends is required.

  • Occupational exposure to radiation.

  • Work with high voltage equipment and high magnetic fields.

  • Work with hazardous materials.

  • Ability to travel for weeks at a time, sometimes longer, both domestic and international. Occasionally on a moment's notice.

  • Perform the essential functions of the job

  • Working at heights which includes 4 feet or higher

  • Climbing ladders

  • Standing, sitting or stooping for long periods of time.

  • This position may be subject to special inoculation and immunization requirements as a condition of employment for working in a health care setting. You may be required to obtain appropriate immunization against communicable diseases, which may include hepatitis B, tuberculosis, influenza, measles, mumps, rubella, pertussis, varicella, and COVID-19 vaccination, as required by customers. However, IBA will consider accommodations for disabilities and religious-based reasons.


Who are we?

Innovating for life since 1986, IBA has become the global leader in proton therapy, considered as the most advanced and accurate form of radiotherapy in cancer treatments using ionizing rays.

Thanks to the unique properties of protons, tumors can be targeted more accurately while limiting exposure of the surrounding healthy tissues
We provide two types of therapy center: the IBA's Proteus®PLUS which offer a multi-room solution and the Proteus®ONE who is a more compact single room solution that is easier to install, integrate and operate.
To date, more than 58 world renowned medical institutions have built a Particle Therapy Center with IBA across 3 continents.

Sustainability commitment

As a company, we are focused on striking the right balance between our stakeholders: increasing our market share and the return for our shareholders, improving the quality of life of our customers, patients and employees, and contributing to the well-being of our society, while also maintaining and restoring our planet's health.

"Since 2021, IBA is recognized as a certified B Corporation (or B Corp). B Corps are companies that promote 'business as a force for good', balancing profit and purpose. They meet the highest standards of social and environmental performance, public transparency, and legal accountability."

Our Proton Therapy Solutions are targeted towards the same objective of making a positive impact on patient health by providing health care professionals with the most effective and accurate solutions for diagnosis and treatment.
Check out ourto find out more!

Innovation at the core: shaping the future of proton therapy

We dare designing innovative solutions because we aim for better treatment. That is why our teams are focused on continuously improving the quality and stability of our Proteus®ONE and Proteus®PLUS solutions.
IBA constantly improve the proton therapy technology for the benefit of patients. We work diligently to advance proton therapy, in close collaboration with our customers and through R&D partnerships.

If you want to discover the new technologies we are working on as well as our different business unit, read our new


The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!

By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBAoffers you the opportunity of a meaningful career with a direct impact in the fight against cancer.

We are driven by:

  • Innovating in a cutting-edge technology environment

  • Developing professional and personal skills by learning on the Job; by participating in challenging projects;top class courses

  • Evolving in afriendly culture environment based upon solid values (dare - share - care - be fair)

  • Acting autonomously and belonging to motivated teams with good work-life balance

  • Contributing to a company where sustainability, safety and well-being arekey to our success

If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.
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