Teller at Credit Union of Southern California

Posted in Accounting 11 days ago.

Location: Whittier, California

Job Description:

Credit Union of Southern California

Location: US-CA-Whittier
Department: Branch Operations
Type: Temp full time 40 hrs/wk

Job Summary

We are looking for a Teller who will be responsible for providing exceptional Member experiences with a focus on courtesy, product knowledge, accuracy, and timeliness with respect to all credit union products and services.

This position is based in our Whittier - Greenleaf branch.

Branch Hours

Monday - Friday 8 a.m. to 5:30 p.m. & Saturdays 8:30 a.m. to 1:30 p.m.

Based upon business needs, our positions may require working flexible hours, including weekends, working at or transferring to a neighboring branch within a reasonable commuting distance.

Why Work at CU SoCal?

Besides being a part of a great team that is dedicated to building better lives for our team members and Members, we offer competitive pay, great health benefits and a culture like no other!

We are one of the fastest growing credit unions and is more than just a place to work. It's a place where people come before profit, a place where you can build a career that's more than a job, and where the work you do has meaning and purpose

Our Culture and Values

We are a purpose driven organization. Purpose mobilizes people in a way that pursuing profits never will. Our purpose ignites passion within our team members and inspires trust from our Members. This makes a winning combination.

We are more than a place people bank. Our industry is filled with people who can count. At CU SoCal, we are people others can count on.

We work hard, play hard, and laugh along the way. We recognize that every single one of us is a valuable contributor. We have a strong culture of learning and accountability in a collaborative, team environment.

We're a team of passionate, committed professionals dedicated to the same goal: Build Better Lives Through Exceptional Member Experiences, Every Time.


  • Processes all transactions within assigned limits, maintains daily cash, and sells cash to the vault as needed so as not to exceed established limit. Adheres to accurate cash balancing procedures. Researches and resolves cash differences.

  • Identifying opportunities to cross-sell credit union products and services while generating referrals based on Member needs.

  • Responsible for responding to Member inquiries and resolving issues. Educate Members on alternative channels that provide service.

  • Adhere to accurate check scanning and balancing.

  • Assist with opening/closing branch procedures as necessary.

  • Adhere to credit union policies, operational controls, and regulatory procedures to ensure the safety and security of Member and credit union assets. Maintain a comprehensive knowledge of all credit union products and services.

  • Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management.

  • Performs other duties and projects as assigned.


Minimum Qualifications

  • High School Diploma or equivalent.

  • 1 year cash handling, Member/customer service.

Preferred Qualifications

  • Working knowledge of savings and checking products, accounts and services.

  • Bilingual: English and Spanish

Skills and Abilities

  • Working knowledge of Microsoft Office applications, specifically Outlook, Word and Excel.

  • Good verbal and written communication skills in person and over the phone.

  • Interpersonal skills and a commitment to providing quality service to our Members.

  • Ability to use knowledge of products, services and branch operations.

CU SoCal is an equal opportunity employer. All decisions are based only on the individual's qualifications/ability to perform the work. The above statements are intended to describe the essential functions, nature and level or work to be performed as of the document preparation date; they are not intended to be an exhaustive list of all duties and responsibilities. CU SoCal reserves the right to modify this job description at any time, without notice.

We foster an environment and culture where ideas and decisions from all people help us grow, innovate, and fulfill our mission of Building Better Lives.


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