Innovation Analyst III at InComm

Posted in Marketing 7 days ago.

Location: Atlanta, Georgia

Job Description:


Innovation Analyst III


Job ID: 2022-13270
Type: Full-Time
# of Openings: 1
Category: IT - Infrastructure


When you think of InComm Payments, think of Innovative Payments Technology. We were founded 25 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 2,500 employees in 30 countries around the world. We own over 386 global technical patents and a network that includes over 500,000 points of retail distribution that points to our industry expertise.

You can learn more about careers at InComm Payments here: or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.


You Will

  • Be our primary Innovation Workshop Facilitator – using Design Thinking, Problem Framing and other innovation frameworks to arrive at solutions that are Desirable, Feasible and Viable.

  • Clearly define the right problems to solve ("the what") and ensure we have the right end-to-end solutions to solve them ("the how")

  • Build rapid, low-fidelity user experience prototypes in digital and physical mediums to test solutions

  • Perform user research and present findings using a variety of online and offline tools

  • Present our projects to Clients, Stakeholders, and other Groups

  • Develop business requirements, process design, and change management that empowers designers and developer’s efforts to innovate

  • Keep a pulse on emerging technology best practices and key trends and anticipate where relevant companies, trends, and technologies might be going to inform opportunities and their development

  • Research and report on emerging trends in Innovation Frameworks and Practice

  • Mentor participants in our company-wide Intrapreneur program on Innovation Frameworks

  • Be responsible for deliverables within the project team (stakeholder analysis, workstream plans, future state analysis, etc.); facilitate, create, and deliver presentations at multiple levels of the organization

  • Translate project and product requirements clearly into actionable objectives and tasks

  • Effectively document requirements and learnings for transitioning projects to a Product or technical team

  • Support the implementation of solutions from conception to proof of concept by providing information, managing stakeholders, and engaging in key analysis tasks need for implementation

  • Develop workflow diagrams, site maps, and other artifacts that help to define the potential future of the opportunity

  • Assist with testing new technology and provide feedback to project teams and vendors

  • Coordinate transfer of research, prototypes and improved processes to internal or external customers

  • Assist in evaluating third-party technologies and products forming a point of view on if and how to work with it

  • Assist in facilitating creative workshops that help stakeholders identify new opportunities for innovation

  • Manage multiple projects simultaneously in an agile fast-paced environment

  • Engage directly with Studio, Business Unit, product, and client stakeholders

  • Support community engagement in Go Studio Events, Tours and Educational Exercise

  • Other tasks and responsibilities as assigned


You Have

  • Deep understanding of Design Thinking, or the human centered design process in the creation of low-, medium- and high-fidelity prototypes

  • 3-5 years of technical / business analysis experience

  • Ability to combine business acumen with technical aptitude

  • Impeccable attention to details with a great sense of ownership

  • Outside-of-the-box thinking, teamwork, and strong self-organization

  • Experience using rapid prototyping, storyboarding and business modelling software (Adobe XD, Sketch, Figma, etc)

  • A history of providing tangible, metrics-based results

  • A desire to fully understand a business case or solution in order to fully assess impact of initiatives across the organization

  • Strong interpersonal skills with both peers and senior level executives; the ability to build relationships across an organization to move the project forward

  • An equal ability to work collaboratively in a team and independently

Extras we are looking for

  • Additional expertise in one of the following areas: Information Management, Customer Experience, Innovation

  • Experience with digital design and marketing tools (Photoshop, Illustrator, etc)

  • Experience with storyboarding and/or persuasive storytelling.

  • Experience in Product Management.

  • MS Project, SharePoint; Excel, SQL & other data analysis skills

  • Bachelor’s degree in business, marketing, product or related, MBA a plus

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program Tier III


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