Operations Supervisor / Licensing and Compliance at Holman Enterprises

Posted in Other 6 days ago.

Location: Mount Laurel, New Jersey





Job Description:

ARI helps companies around the world approach fleet management as an investment that drives business success. Headquartered in Mount Laurel, New Jersey, our people are united by the shared vision that fleet is much more than a collection of vehicles - it's a strategic asset for our clients. With nearly 2 million vehicles managed in North America, the UK and Europe, we help our customers build competitive advantage through business insight, data analysis, and the value of Holman Enterprises' collective automotive competencies.


ARI is seeking a high energy leader to join our family as a
Supervisor
in our
Licensing & Compliance
department.


In this highly visible role with multiple growth opportunities, you will utilize your coaching and mentoring skills to oversee a team of 12-17 operational employees. The L&C team ensure licensing and compliance services are completed for our customers over 750,000 vehicles on ARI's various programs. If you're a career driven leader who thrives on nurturing teams, driving results and making a difference, then we look forward to speaking with you!



Principal Purpose of Position:



  • Supervise, coach and mentor a team of operational employees in support of our customers to meet/exceed departmental goals.

  • Create a positive and professional work environment through positive recognition and supportive work relationships.

  • Evaluate existing processes and proactively identify new opportunities to assure quality delivery and departmental efficiency.

  • Respond to escalating internal and external customer issues, determine root cause, explore and implement mistake-proofing measures.

  • Support the growth and development of assigned employees, and conduct performance reviews.

  • Support customer or prospect meetings, as serve as direct client liaison as needed.

  • Develop and monitor key departmental metrics to ensure standards are achieved.

  • Develop custom departmental reports and presentations.

  • Perform all other duties and special projects as assigned.






Relevant Work Experience:



  • At least 3 years of Management, Supervisory or Team Lead experience.

  • Fleet experience and/or Licensing and Compliance knowledge is a plus, but not required.






Planning/Organizing/Supervisor Knowledge:



  • Excellent leadership skills with the ability to coach, mentor and support employees

  • Able to drive team performance to achieve department and individual metrics

  • Able to define problems, collect data, establish facts, and draw valid conclusions.

  • Able to think strategically with a focus on the big picture.

  • Able to communicate effectively, both orally and in writing, to all levels of employees and customers.

  • Work well under pressure with multiple projects and deadlines.

  • Strong decision making and negotiation skills.

  • Intermediate skills of Microsoft Office Suite (Word, Excel, Outlook).






Education and/or Training:



  • Bachelors Degree or equivalent work experience required.






Benefits:



  • Flexible Work Environment

  • 5 Medical Plan Options (available within 30 days of hire)

  • 2 Dental Plans and Vision

  • Paid Time Off

  • Pregnancy Leave

  • 401K Plan with Company Match

  • Tuition Reimbursement

  • Employee Purchase Program

  • Short/Long Term Disability and Life Insurance Coverage

  • Flexible Spending Accounts





Holman Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



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