Greeter Concierge - Lexus of Greenwood Village at Holman Enterprises

Posted in Other 9 days ago.

Location: Greenwood Village, Colorado

Job Description:

At Holman Automotive, we don't just sell and service vehicles - we deliver exceptional customer experiences. We are one of the largest privately-owned dealership groups in the United States, with more than 40 dealership franchises from the East Coast to the Pacific Northwest.

Lexus of Greenwood Village has an outstanding opportunity for a Greeter/Concierge to join the Holman Family!

What you will do:

  • Act as the first point of contact for visiting customers.

  • Meet and greet customers consistently with courtesy and high level of professionalism.

  • Make a friendly and premium-brand appearance.

  • Maintain a high and consistent level of premium-brand, customer service - WOW customers!

  • Use premium-brand telephone techniques and etiquette.

  • Assist with Service Department in clerical duties - scan all repair orders and parts tickets in CDK

  • Engage customers to determine their automotive needs.

  • Appropriately route customers to our sales, service and parts businesses.

  • Build strong relationships with customers and dealership employees.

  • Make coffee and cookies for customers.

  • Monitor and "Control Sales Ups"

Compensation starts at $17.00/hour

Holman Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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