Supervisor - Mexico Operations at Holman Enterprises

Posted in Other 12 days ago.

Location: Mount Laurel, New Jersey

Job Description:

ARI helps companies around the world approach fleet management as an investment that drives business success. Headquartered in Mount Laurel, New Jersey, our people are united by the shared vision that fleet is much more than a collection of vehicles - it's a strategic asset for our clients. With nearly 2 million vehicles managed in North America, the UK and Europe, we help our customers build competitive advantage through business insight, data analysis, and the value of Holman Enterprises' collective automotive competencies.

Principal Purpose of Position:

  • Supervises the staff in the Mexico Operations team and provides support in order to maximize staff performance

  • Supervise the assigned employees, manage workload, evaluate quality measures and conducts performance reviews

  • Support the personal and career development of all assigned employees

  • Interacts regularly with 50/50 joint venture located in Mexico on operational initiatives.

  • Coordinates and monitors large scale projects.

  • Provide direction to improve and implement systems that improve efficiency.

  • Analyze reporting on productivity to ensure maximum efficiency and timely completion of vehicle delivery paperwork preparation and invoice processing

  • Evaluate opportunities in existing processes and identify new processes to increase departmental efficiency

  • Create and maintain documents on departmental process and procedures

  • Respond to escalating internal and external customer issues, determines root cause and implement mistake-proofing measures

  • Interacts with programmers to develop and enhance systems


Know-How includes every kind of relevant knowledge, skill, and experience, however acquired, needed for acceptable performance in a job or role. Know-How has three dimensions: Practical/Technical Knowledge, Planning, Organizing and Managerial Knowledge; and Communicating & Influencing Skills. In the space below, please list the minimum requirements within each of the categories.

Education and/or Training:

  • Bachelor degree required or previous internal experience

Relevant Work Experience:

  • Previous knowledge of ARI Systems including Infinium, Fleetrak, GDT and UVIMS would be helpful.

Planning/Organizing/Managerial Knowledge:

(Ranges from task-focused to integrating related functions, to broadly strategic integration)

  • Must have knowledge of Microsoft Office applications, with an intermediate skillset in Microsoft Excel

  • Must have ability to learn new software quickly and leverage it for daily job functions

  • Must be able to work independently, as well a member of a team.

  • Must have excellent time management skills to meet deadlines as necessary.

Communicating & Influencing Skills:

(Does the job require communication, reasoning with others, or changing behaviors?)

  • Knowledge of internal ARI systems and experience working with international customers and partners.

  • Excellent verbal and written communication skills are required.

  • Must be well organized, self-motivated and be able to prioritize tasks in a fast paced environment.

  • Must pay close attention to detail and have the ability to track multiple priorities.

  • Ability to work with little supervision.

  • College Degree or equivalent work experience required.

  • Strong customer service disposition.

  • Must be well organized, self-motivated and be able to prioritize tasks within a production environment

  • The ability to manage multiple priorities and think from a critical and strategic perspective is required

Holman Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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