Sales Support Administrator at GDH

Posted in Other 5 days ago.

Location: Chicago, Illinois

Job Description:

GDH Consulting is looking for a Sales Support Administrator to work in the Chicago, IL area.

As a Sales Support Administrator, you will be supporting the sales team by bridging the gaps between client and customer sales databases.

You will be at the forefront of troubleshooting day-to-day support requests such as discount approvals, promotion reviews, and partner reviews, as well as longer term projects to improve back-end system efficiencies in integrating client and customer database. This role is perfect for someone early on in their careers who wants a vibrant work environment with high impact and immediate results.


  • Routing live deals to the appropriate account owner to optimize daily sales operations

  • Conducting conflict checks for incentive programs

  • Matching existing customer and reseller database to that of the client's

  • Working cross-functionally with multiple teams to solve escalations

  • Solving sales representative's questions regarding sales systems and processes

  • Conducting internal and outside research

  • Ensuring that company policies are being met in sales transactions

  • Use client's commerce tool and Salesforce

Minimum Requirements:

  • Ability to work in a high energy and high deal volume environment

  • Attention to detail is an absolute must

  • Strong organizational skills coupled with multi-tasking ability

  • Previous experience in sales support or data entry preferred

  • College degree preferred

Desired skills:

  • Must be comfortable working with deadlines

  • Strong communication skills and the ability to be a team player

  • Familiarity with Salesforce and Excel preferred

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