Sales Support Administrator at GDH

Posted in Other 5 days ago.

Location: Chicago, Illinois





Job Description:

GDH Consulting is looking for a Sales Support Administrator to work in the Chicago, IL area.




As a Sales Support Administrator, you will be supporting the sales team by bridging the gaps between client and customer sales databases.



You will be at the forefront of troubleshooting day-to-day support requests such as discount approvals, promotion reviews, and partner reviews, as well as longer term projects to improve back-end system efficiencies in integrating client and customer database. This role is perfect for someone early on in their careers who wants a vibrant work environment with high impact and immediate results.




Responsibilities:




  • Routing live deals to the appropriate account owner to optimize daily sales operations


  • Conducting conflict checks for incentive programs


  • Matching existing customer and reseller database to that of the client's


  • Working cross-functionally with multiple teams to solve escalations


  • Solving sales representative's questions regarding sales systems and processes


  • Conducting internal and outside research


  • Ensuring that company policies are being met in sales transactions


  • Use client's commerce tool and Salesforce


Minimum Requirements:




  • Ability to work in a high energy and high deal volume environment


  • Attention to detail is an absolute must


  • Strong organizational skills coupled with multi-tasking ability


  • Previous experience in sales support or data entry preferred


  • College degree preferred



Desired skills:




  • Must be comfortable working with deadlines


  • Strong communication skills and the ability to be a team player


  • Familiarity with Salesforce and Excel preferred


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