The AV Tech/Stage Manager is responsible for setting up, installing, operating, testing, and troubleshooting audio and video equipment, as well as managing stage set up and operations as needed. This position is also in charge of running lights, sound, and AV requirements for all presentations in the showroom.
In addition to the application process please click this hyperlink to take our Cultural Index Survey as a part of your application. The survey that takes approximately 7-10 minutes to complete.
Essential Duties & Responsibilities:
Cleanliness and upkeep of all entertainment areas
Performing at any/all entertainment venues as scheduled by the Entertainment Director
Running lights and sounds for all events including full cast and band shows, presentations, special events and guest acts and lecturers (including set up and disassembly of all necessary equipment)
Maintain all sound and lighting equipment.
Programming boat wide background music using American Musical Environments software with provided training, if necessary.
Trouble shoot all boat wide sound issues in conjunction with onboard engineering staff and shoreside IT
Making sure the Entertainment Director is aware of all technical needs for every entertainment space onboard
Report to the Entertainment Director before any major decisions are made within the entertainment venues
Maintain the Muzak system for boat wide music.
Setting up and maintaining the technical side of all entertainment venues
Setting up and breaking down all entertainment activities from a technical aspect
Participating and scheduling rehearsals as the Entertainment Director may see fit.
Adhering to any changes or additions to this list or any cruise layout
Make hospitality standards an important part of day-to-day duties
Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
Actively participates in embarking duties such as loading, unloading, luggage carrying, etc., as needed
Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results.
Requirements & Qualifications:
Education:
HS Diploma or Equivalent Required
Bachelor’s Degree Preferred
Professional Certification(s) or License:
Valid Transportation Worker Identification Credential (TWIC) – if applicable, and/or ability to obtain and maintain
Valid Driver’s License
Copy of DD214, if Veteran status
Valid Driver's License
Skills & Abilities:
Experience mixing front of house and monitors for production shows with full band and cast, utilizing wireless handheld mics and face mics.
Experience with iOS mixing software, such as Mackie Masterfader.
Knowledge of and experience with iOS-controlled lighting systems such as Quick Q
Proficiency with MS Office applications (i.e. PowerPoint)
Excellent verbal and written communications skills
Ability to interact with individuals at all levels in a pleasant and professional manner
Must maintain a clean, neat, and professional appearance
Ability and willingness to train and supervise employees
Logically and independently plan, organize, and complete work assignments
Experience:
At least four years of experience in a position with similar duties and responsibilities
Cruise industry experience preferred
Physical:
Must submit to and pass mandated USCG physical
Ability to meet and maintain the maximum onboard bunk bed capacity of 300 lbs.
Ability to conduct work in a marine environment that is subject to some/all the following: confined spaces, uneven surfaces, variations in temperature, wake, and motion
Ability to lift and carry up to 50 lbs.
Ability to climb stairs and ladders
Other:
Must be at least 21 years of age.
Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion, and post-accident/incident testing.
*Additional requirements may be required depending on the physical needs of the role
Our Values - RESPECT:
At City Experiences and American Queen Voyages, our mission is to create amazing experiences – not only for our guests, but our employees. Our company values (RESPECT) allow us to live out our mission of creating amazing experiences.
RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork.
*Additional requirements may be required depending on the physical needs of the role
EEO - Equal Opportunity Employment
American Queen Voyages is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.
