Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that’s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.

What you will do

The Digital Marketing Manager is responsible for developing digital marketing strategies for the Johnson Controls Ducted Systems (DS) Marketing team, supporting three product business units (BUs): Residential, Commercial and Parts. You will manage global product brand websites, email marketing, search engine marketing, programmatic and social advertising, and marketing automation. Additionally, this role makes recommendations for our web and digital user experience (UI/UX), and assists in the education and socialization of global digital marketing best practices to create awareness, drive engagement, qualify leads, and revenue. 

He/she will use Salesforce, Pardot and other marketing automation systems to ensure a smooth customer journey from initial contact to sale and beyond. You will also utilize Sitecore and you must have the ability to make small changes to our pages, as appropriate. In this metrics-driven role, you will maximize program ROI by managing measurable performance benchmarks and KPIs. 

If you are ready to join a winning team, you owe it to yourself to apply today!

How you will do it

• Partner with Marketing Managers to develop and implement global multi-channel digital marketing campaigns.


• Manage product brand websites and lead project to optimize them on the Sitecore platform. 


• Manage content for customer-facing websites and ordering platforms to drive demand.


• Manage social media channels including providing recommendations to optimize content, and monitoring and responding to social media inquiries.


• Work alongside agency partners to manage all digital aspects of campaign implementation including build, testing, and personalization of emails, landing pages, marketing automation programs, etc.


• Support the DS Marketing team by measuring and reporting performance on all digital marketing campaigns, and assess against goals.


• Evaluate and optimize end-to-end customer experience across multiple channels and customer touchpoints.


• Oversee budget and help optimize spend on programs through management processes, vendors, and sales teams.


• Manage projects and ensure effective resource planning across multiple projects.


• Communicate project status including risks and action items to drive completion in a timely manner.

What we look for

Required

• Bachelor’s Degree in Marketing Operations, Marketing, Communications, Business or a related field.


• Advanced Salesforce and marketing automation experience. 


• Google Analytics, Tag Manager and Data Studio experience. 


• Highly customer-focused and able to manage expectations.


• Track record of completing projects on time and on budget.


• Ability to work effectively in a high-growth, dynamic environment.


• Ability to navigate a matrix-managed and geographically dispersed organization.


• Action-oriented, self-starter with commitment to delivering with excellence.


• Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding he/she from receiving the vaccine. 

Preferred

• Pardot experience.


• Additional Sitecore authoring capability.


• Knowledge of HTML/CSS. 


• Expression Engine experience.


• Well versed in leveraging data in marketing automation for personalization and creation of behavioral workflows.
  
   

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.