Overview



Kelsey-Seybold Clinic, a Houston tradition in patient-centered care, is a multispecialty clinic with over 25 locations and comprises more than 500 physicians providing primary and specialty care in a collaborative manner.


With 55 different clinical and non-clinical specialties, you can design a career path at Kelsey-Seybold Clinic that allows you to grow your future in a completely new direction.



Kelsey-Seybold Clinic is changing the way health cares.


Responsibilities


Under the general direction of the Clinic Administrator, the Department Support Specialist I perform a variety clerical and typing duties for physicians and management staff. This individual also analyzes eligibility media, utilizes various system applications for reporting purposes, interprets multiple medical plan benefits to maximize accurate collections, commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction, endorses mutual respect amongst all members of the healthcare team, practices positive guest/peer relationships and works with others to promote an efficient and effective team, and demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients. This position generally supports 1-5 physicians.


Qualifications



Department Support Specialist I


Location: The Woodlands
Job Type: Full Time
Department: Administration



EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS


(A = basics; B = preferred)


Education

A.

High School Diploma or GED from an accredited program

B.
Associate or Bachelor's degree
Experience

A.

1-year general administrative experience and 6 months medical insurance verification experience or experience scheduling operative procedures.
OR
1-year previous KSC experience in a position similar, but not limited to, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers.


B.

Ability to speak/understand Spanish.
Previous billing/claims experience
CPT/ICD coding,

Licenses

A.

N/A

B.


Special Skills

A.

Proficient knowledge of Microsoft Office.


B.


Other

A.

Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture.

B.



WORKING ENVIRONMENT


Office