This position is located in Cincinnati, Minneapolis or San Diego; however, candidates in other locations (remote) will also be considered.

Position Summary

The Strategic New Business Account Manager plays an integral role within a small, fast-moving team developing new business opportunities with large accretive accounts across varying industries.  This unique role will work with key department leaders across Claritas in creating out of the box solutions to meet our clients’ needs.

The Account Manager, working alongside 2 Account Directors, will be critically responsible for managing project workflow and the coordination between multiple internal teams.  Agility, flexibility, and cross-collaboration are essential in this role as this interdependent team adapts and reacts as needed to help each other at any point of time.  Expect a high level of synergy, communication, and mutual respect. 

Primary Responsibilities

• Operate as the lead point of contact for internal teams and manage project workflow through to final deliverable


• Help in managing the design and creative content for paid social programs


• Work hand in hand with Account Directors in nurturing ongoing client relations


• Support the broader team, including Claritas CRO, in developing new business presentations (PPT) and RFPs as needed


• Confidentially communicate within a peer team environment to solve problems and find solutions


• Network and build relationships with both internal and external stakeholders. Become an indispensable resource to all.


• Act as a liaison between clients and Claritas internal teams to manage multi-channel campaigns


• Facilitate training for clients; coordinate with other departments as appropriate


• Interact directly with clients to conduct demos, present analyses and provide recommendations using Claritas software, segmentation and databases to support client’s strategic initiatives


• Provide feedback to team and identify process improvements where and when needed


• Manage CRM input and sales forecasts in Salesforce


• Assist Account Directors with pricing, custom quotes and contracting

Skills, Education and Experience:

Required:

• Bachelor’s degree in Business, Marketing, Business Analytics or related field


• Understanding of Marketing, Digital, CRM, Direct Marketing, Data Analytics, Agency, Advertising or related field experience


• Digital Marketing concepts and firm understanding of digital ecosystem


• Excellent verbal and written communication skills


• Proficient in Microsoft Office Suite including PowerPoint, Excel


• Excellent collaborative and influencing skills


• Desire to work in a team environment


• Excellent organizational skills with high degree of attention to detail  


• Excellent ability to manage multiple projects and meet deadlines 

Highly preferred:

• Digital (Social/Display) advertising experience


• Working knowledge of Claritas Segmentation and Core data assets


• Experience with Sales and Marketing automation tools and environments such as Salesforce


• 3+ Years of client services, customer support or other related experience