Pyramid Healthcare Drivers are a core component of exceptional behavioral healthcare service delivery. Our drivers are the first face our patients see when entering our care and they’re the last face our patient’s see when leaving our care. Drivers are responsible for providing exceptional customer service and safe, caring transport for all patients. Drivers transport patients to and from clinical services, ancillary and support services. Other responsibilities include vehicle cleaning and sanitation to ensure a safe transport environment for both patients and staff.
EDUCATION/EXPERIENCE:
Preferred high school diploma or GED equivalent
Prior experience in hospital or behavioral healthcare environment, patient care, and/or transportation is a plus.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Active valid driver’s license
CPR course required within 30 days of hire
Completion of various safety trainings upon hire
ESSENTIAL FUNCTIONS:
Transports patients to and from behavioral healthcare services
Maintains a safe environment for patients, self, and co-workers
Communicates to team, co-workers, and patients in a positive and professional manner
Takes initiative to deliver the best customer service, even during times of stress
Knowledgeable of all aspects and functionalities of the client transportation system
Provides appropriate safety oversight and monitoring for all clients while in transport
SKILLS/QUALIFICATIONS:
Good communication skills to interact with all patients and staff
Ability to follow oral and written instructions
Requires frequent extended transports
Must be able to sit for long periods
Excellent customer service skills
WORK ENVIRONMENT:
Contact with patients under wide variety of circumstances
Possible exposure to patient elements
Handles emergency or crisis situations
Subject to many interruptions and pressure to multiple calls and inquiries
Occasionally subject to irregular hours
Handles absentee replacement on short notice
Personal protective equipment (masks) required when transporting patients
