GENERAL SUMMARY OF DUTIES

Provide Maximo support across the property. Provide support to property users for new added functionality or fixes to the system. Manage work assignments. Respond to all property end-user support questions in a timely manner. Provide other support as needed.

EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (May include, but is not limited to the following.

This position is part of the facilities and engineering team responsible for support of the maintenance management system. The position's primary responsibilities include supporting the business community on the new work management system (Maximo) and mobile application; and troubleshooting end-user issues and providing on-going end-user support.

PERFORMANCE REQUIREMENTS:

• Excellent disposition and ability to interact with a variety of personality types.
  
  
• Clear oral communication skills and ability to translate requirements into clear and concise instructions.
  
  
• Strong verbal, written and presentation communication skills.
  
  
• Competency with Microsoft Office products including Excel and SharePoint.
  
  

Education: High School Diploma

Experience

• Experience using iPhones
  
  
• Some knowledge of facility operations and experience in the hotel/casino industry helpful.
  
  
• Proficient with computers
  
  

TYPICAL WORKING CONDITIONS: Work is performed in an office environment with occasional time spent with other end user departments

TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Requires constant sitting, finger manipulation, pinching and grasping; use of office equipment, such as computer terminal, keyboard, mouse, printer, photo copier, telephone, fax machine and shredding machine.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Vice President.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Provide Maximo support across the property. Provide supportto property usersfor new added functionality or fixes to the system.Manage work assignments.Respond to allpropertyend-user support questions in a timely manner.Provide other support as needed.