What does a Best Buy Outlet Manager do? The Outlet Manager is responsible for managing the day-to-day activities of operating an t Outlet Center with support of a Core General Manager. The Outlet Manager is responsible for operations, sales, the customer experience and supervision of the Outlet team. The Outlet Manager is responsible for implementing sales plans, driving company sales priorities, monitoring business results, and implementing sales action plans to sell open-box product with the least amount of margin erosion as possible. The Outlet Manager also coaches and develops the Outlet sales team to provide exceptional customer experiences and business results. Outlet Manager must be able to problem solve, make judgment calls and apply product knowledge. The Outlet Manager is responsible for store revenues from $1M to $2M annually.Job responsibilities include:

• Manage the Outlet operations that enable the customer and employee experience


• Manage the day-to-day activities of running the Outlet store: sales, merchandising, inventory, services, and operations with support of a Core General Manager.


• Coaching sales team to ensure a high level of sales and job proficiency. Ensure quality performance and development conversations occur consistent with company rhythm.


• Partner with the Core General Manager on hiring, performance management and employment decisions.


• Providing clear direction and communications on sales priorities, plans, and goals within their department.


• Driving positive outcomes of key sales indicators within Outlet Center in support of store Revenue, Margin, and NOP goals.


• Responsible for monitoring sales results and progress against sales priorities and course-correcting as needed.

• 2 Years Supervisory or Management experience OR 2 years of Military Leadership experience, inclusive of coaching, training, recognition and performance evaluation


• 2 Years Sales or Service experience


• 2 Years of experience analyzing Profit & Loss/financial statements


• Carry/lift/push/pull weight up to 75lbs with or without reasonable accommodation

• Associate Degree (2 year) in Business, Sales or related field


• 1 Year Retail or Consumer Electronics experience


• 3 years of Military Leadership experience


• Previous P&L ownership (including expense / labor management, shrink, forecasting)


• Experience managing 3rd party vendor partnerships


• Experience developing and leading change through strategic initiatives


• Previous experience in asset protection or safety training


• Previous experience in logistics, transportation or inventory management


• Prior experience in account reconciliation/ cash handling