Pappas Physical Therapy is looking for a full-time  Front Desk Medical Receptionist at our Middletown location. With the clinic hours being Monday - Thursday 7:30 am - 7:30 pm and Friday 8:00 am - 2:00 pm.
 
This individual must be motivated and a team-oriented individual who thrives in a fast-paced environment and enjoys working directly with people. Our practice is passionate about patient care, and we are looking for someone who is detailed, organized & reliable with previous front office experience. 
 

Benefits:

We offer outstanding benefits including a 401k with a 4% match, outstanding health/dental/vision coverage, company paid life insurance, a generous PTO plan with unique maternity benefits and much more! We have also established an internal employee foundation, as our own organized way of making sure our employees receive the financial support they need after catastrophic life events occur. This assistance is made possible through the continuous support of all our fellow employees.

A summary of job responsibilities:

• Create positive first impressions with all patients/customers.


• Display outstanding service to all internal and external customers


• Schedule patient appointments using established systems.


• Perform data entry of protected health information.


• Collect and document patient payments.


• Operate multi-line phone system.


• Fax, mail and file medical records and other sensitive documents.


• Prepare bank deposits.


• Post and extract daily charges.


• Verify patient insurance benefits and obtain pre-certifications.


• Communicate effectively with clinic and billing staff regarding patient matters.


• Communicate effectively with referring providers and their office staff.


• Participate in educational activities and attend staff meetings.


• Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.


• Perform other work-related duties as assigned.

Office