Inmar Intelligence's innovative Martech team combines paid media, chatbots, branded websites, and commerce to deliver all-in-one experiences that power 1:1 conversations between consumers and some of the world’s largest brands, e.g., Jameson, Bud Light, Pepsi, and Snickers.

As the Technical Implementation Manager, you will work with the client services, media operations, and engineering teams across a variety of projects involving chatbots, custom websites, paid media, influencer media, and digital offers for national brands, retailers, and agencies. Successful candidates will demonstrate the ability to manage multiple projects, learn new technologies, work within tight deadlines, and thrive in a fast-paced technical environment. Sound like you? Let's chat!

Responsibilities

You will work closely with product and engineering teams configuring and implementing platform technology to accomplish client objectives through a combination of conversational chatbots, websites, and integrated paid media. Day-to-day tasks will include building custom bots or websites to deliver to clients, setting up and testing digital offers, integrating ad products with multi-channel bots, reporting on campaign performance, and occasionally advising clients or sales.

Detailed Responsibilities

• Configure chatbots for clients based on campaign objectives




• Translate client requirements into technical specifications for custom websites




• QA chatbots and websites in test environment and production prior to client delivery




• Connect chatbot(s) to client properties, such as Messenger or Instagram, and test 




• Plan, create, and test unique URLs used by the Media Ops team or external agencies to trigger chatbot experiences and provide attribution tracking




• Configure supporting landing pages that support media for conversational experiences




• Collaborate with client-facing teams to advise clients the best solutions based on technical feasibility and campaign objectives




• Work with Client Services during implementation and optimize campaigns when live, occasionally speaking with clients or agencies




• Set up and coordinate digital offers and integrate them into chat experiences




• Monitor and report on campaign performance to internal and external stakeholders

Requirements

• Strong attention to detail




• Willingness to test everything




• Ability to read and edit HTML, JavaScript, and JSON




• Experience supporting technical solutions




• Excellent analytical skills




• Experience with Excel and pivot tables




• Great verbal and written communication skills




• Experience with paid media and optimization strategies




• UX copywriting a plus