Job Description:

Summary

• Position Summary

Reporting to the Philanthropy Systems Sr. Manager or Director, the Philanthropy Systems Manager supports operations through management of the donor database and ancillary systems. A critical member of the systems team, including management of the gift processing team, the position oversees daily gift processing and donor acknowledgments. The position is cross-trained on all systems-related responsibilities to allow for a seamless flow of information and projects. The incumbent is responsible for updating, modifying, and maintaining the database, online fundraising tools and database plugins of the Development Department The incumbent collaborates with and manages systems-related activities for colleagues in the Maine Medical Center Philanthropy Department to ensure systems optimization, prevention of errors and the cohesive use of available technology and tools. The incumbent maintains systems-related best practices and processes, including proactive data integrity and security projects that safeguard personal and financial donor information. The position may be required to provide direct gift processing and acknowledgment support during periods of high volume. In coordination with the Finance Department, the incumbent is responsible for the reconciliation of accounts and production of reports to program managers and department leadership to analyze on a monthly basis. The incumbent is responsible for the maintenance and integrity of data and records, and other systems and web assets related to the Philanthropy Department. This position is the primary department liaison with the Payroll Department and the secondary department liaison with the Information Systems Department and Financial Services Department and as such is responsible for the implementation and maintenance of current Maine Medical Center's standards related to systems security and integrity. The incumbent prioritizes a donor-centric environment by maintaining the highest possible standards of donor confidentiality and gift accuracy. The incumbent assists with special systems-related projects as assigned, including the creation of data analysis reports designed to enhance philanthropy programs.

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  Required Minimum Knowledge, Skills, and Abilities (KSAs)
  
  
  1. 
     Education: Bachelor's degree required.
  
  
  2. 
     License/Certifications: N/A
  
  
  3. 
     Experience: Understanding of institutional advancement programs and operations in a not-for-profit environment at a level normally acquired through 3-5 years of experience.
  
  
  4. Experience with mail merge, letter formatting and best practice donor tax acknowledgement.
  
  
  5. Blackbaud experience highly preferred.
  
  
  6. Advanced knowledge of Raiser's Edge software including queries, reports, list generation, global imports, segmentation and fundraising data analysis.
  
  
  7. Prior experience in use of software systems for increased fundraising results and efficiency through analysis of data.
  
  
  8. Supervisory and instructional experience required.
  
  
  9. Intermediate computer skills with the proven ability to learn new systems Advanced knowledge of Microsoft Suite products
  
  
  10. Ability to establish and maintain effective working relationships with all departments, colleagues, and vendors.
  
  
  11. Strong verbal and written communication skills.
  
  
  12. Knowledge of industry standards.
  
  
  13. Proven ability to maintain the highest standards in data integrity and security, and donor confidentiality.
  
  
  
  

Additional Information

Maine Medical Center is a Magnet designated 606-bed tertiary care and teaching institution. MMC is Maine's largest hospital and a state-wide health care resource. MMC offers outstanding career opportunities and quality of life in Portland. Apply Now