Job Description:

Ready to help us transform healthcare? Bring your true colors to blue.

Blue Cross Blue Shield is excited to offer rising college seniors an eleven-week virtual summer internship.
To realize a different future for healthcare, we need a different kind of workforce. One that unites diverse backgrounds, cultures, and perspectives to help us disrupt, innovate, and break through. So, don't hold back. Bring your true colors to Blue.

Position Summary:
The AV/Network intern will be responsible for supporting the audio-visual infrastructure at all BCBSMA locations. The ideal candidate would have technical customer service experience preferably working in a corporate setting. The person filling this role will be a member of the Video/Network team, who are responsible for all supporting the following technology platforms: Cisco switches, codecs, Crestron processers and touch panels, room schedulers, biamps and all other related video equipment. This role works closely with business users, Facilities Management, and IT groups such as Network, Voice, and Desktop.

Major Responsibilities

• Perform routine and proactive testing to ensure functionality of video equipment


• Customer service approach while responding questions, planning and executing major meetings


• Professional methodology to cable management, video routing, and signal protocols.


• Video equipment lifecycle planning and management of hardware/software upgrades


• Maintain conference room standards for signage, equipment, and seating


• Maintain inventory of spare video equipment and replacement parts


• Install, troubleshoot, and maintain video devices and associated wiring

Qualifications

• Must be approachable, teachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving security focused environment.


• Hands-on experience with Cisco switches, codecs, Wireless technology, Crestron processors, Touch panels, Biamps, Room schedulers, and the Fusion platform


• Knowledge of TCP/IP, VoIP, Ethernet, SIP and H323.


• Proven experience in technical projects.


• Excellent oral and written communication skills are a must have.

Minimum Education Requirements:

High school degree or equivalent required

Location

Boston

Time Type

Full time

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. We provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month).

Blue Cross Blue Shield of Massachusetts, has a COVID-19 vaccination requirement for building entry. Your offer of employment is dependent upon either being fully vaccinated for COVID-19, or receiving an eworker exemption and/or accommodation based on a disability or sincerely held religious belief, practice, or observance by submitting a request to Human Resources.

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