Job Description:

Basic Qualifications

Education/Training: A high school diploma or equivalent.

Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communication skills; proficient typing and PC skills, including Microsoft Word and Excel; working knowledge of required loan documentation and HMDA reporting; visual and auditory skills.

Experience: A minimum of one (1) year or experience in banking, loan processing, or related position is required.

General Responsibilities

Responsible for performing a variety of duties to support the loan servicing function of the Company; reviewing daily/monthly reports; processing of paid off loan files; providing payoff requests; processing payments received for loans; handling disability/death claims; preparing UCC Continuations; Verifying/printing of daily loans bills.

Essential Duties

1. Responsible for performing a variety of duties to support the loan servicing function of which the following are illustrative:

a. Maintains/Processes paid off loan files by satisfying the appropriate collateral, preparing the Satisfaction Piece, processing UCC Terminations, and preparing release letters and releases to liens on titles; when applicable, transfers existing collateral to current open loans while ensuring that the Banks lien on the collateral is not released; follows up to ensure documentation is received to confirm the appropriate collateral has been released; images paid documents to loan file; mails paid documents to customer timely.

b. Handles disability/death claims by submitting the claim request with the appropriate insurance company, verifying that the appropriate information is collected from the customer/doctor; Handling the application of payments received from the insurance company while the claim is open; communicating with the insurance company and/or customer regarding the status of claim.

c. Reviews and prepares various daily and monthly reports.

d. Processes payoff quotes: confirms payoff is provided to the appropriate individual; completes the payoff request sheet with the requested payoff date; maintains a copy of the written payoff request for the loan file.

e. Processes title release requests on open loans.

f. Prepares UCC-3 financing statement form to continue UCC filings prior to the UCC expiration date.

g. Receives new loan files after imaging is complete and files in designated filing cabinet.

h. Reviews new loan report daily and orders coupon books for Installment/Indirect loans; orders checks for Overdraft and Home Equity Line of Credits.

i. Prints and mails billing statements, rate notices, sweep notices, past due notices, and Soldiers & Sailors letters daily; this includes special mailings such as 1098s, end of year history statements, and any other notices generated for the Loan Servicing Department; verifies the billing statements that are mailed by our 3rd party.

j. Supports the insurance tracking functions by opening and sorting insurance mail, reviewing paid loan files, releasing or updating the banks lien on insurance policies, and monthly review of force placed fire and flood insurance billing.

k. Pulls paid loans daily to be worked by the satisfaction representative.

2. Coordinates specific work tasks with other personnel within the department as well as with other departments to ensure the smooth and efficient flow of information.

3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.

4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.

5. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.

6. Responds to inquiries relating to his/her area, or to requests from customers, other Company personnel, etc., within given time frames and within established policy.

Ancillary Duties

1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

2. Order supplies for the department.

Job Location

Williamsport, PA

Equipment/Machines

1. Telephone

2. Calculator

3. PC/Computer keyboard

4. Printer/Scanner/Copier/Fax

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