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Financial Counselor - University Hospital at University of Wisconsin Hospitals and Clinics Authority

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Madison, Wisconsin





Job Description:

Join the #1 hospital in Wisconsin!

We are seeking a Financial Counselor to:


  • Meet with patients and quote them for self-pay procedures.

  • Collect payments, set up payment arrangements, create estimates, advise patients in person and over the phone on their insurance benefits and coverage, and in some cases, assess patient referrals for appropriateness.

  • Schedule in-clinic procedures, potentially with procedure rooms and lasers.

Education:

Minimum - High school diploma or equivalent

Preferred - Associate’s degree in Business, Finance, Healthcare Administration or related field.

Work Experience:

Minimum - One (1) year experience in Health Care Revenue Cycle or insurance

Preferred - Two (2) years’ experience in Healthcare Revenue Cycle

Required Skills, Knowledge, and Abilities:


  • Ability to work in a busy, loud, and demanding environment.

  • Must independently recognize and evaluate situations for the level of urgency.

  • Experience in providing a high level of customer service.

  • Strong emotional intelligence and empathy.

  • Excellent written and oral communication skills.

  • Maintains effective and cooperative working relationships with co-workers, leaders, clinical staff and the general public.

  • Must be detail oriented and accurate.

  • Ability to multi-task and prioritize tasks.

  • Displays an aptitude and willingness to learn new responsibilities.

  • Willingly accepts feedback.

  • Flexible and innovative.

  • Familiarity with medical terminology and abbreviations.

  • Proven ability to maintain confidentiality of sensitive information.

Physical Requirements:

Light: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. 

Work Schedule:

100% FTE, 40 hours per week.  Scheduled shifts are 8:30 am - 5:00 pm, Monday - Friday.  Hours may vary based on the operational needs of the department.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.​  Applications from Black, Indigenous and People of Color (BIPOC) individuals, women, and LGBTQ+ and non-binary identities are strongly encouraged. EOE, including disability/vets.

University Hospital in Madison is a Magnet®-designated facility that’s ranked Wisconsin’s #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

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UW Hospital and Clinics benefits









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