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Route Support Technician at Northwest Exterminating Co LLC

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time
Location: Norcross, Georgia

Job Description:

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you!

Join the team that will motivate and empower you to achieve your maximum potential. In everything we do, we believe it’s about more than just our service, we believe it’s about creating healthier living environments for homeowners as an ESSENTIAL SERVICE.

Northwest will invest in your training as exterminating experience is not required to join our team!

Job Purpose:

  • Builds strong relationships with internal and external customers to create "Customers for Life”

  • Assist service professionals with Northwest services including but not limited to pest control, mosquito, and termite control:

  • Performs preconstruction and post construction termite treatments

  • Performs residential pest control and mosquito services, as well as monitors termite bait systems and performs termite inspections

  • Problem solves customer accounts for current and future needs

  • Partners with internal groups such as customer service, sales, fellow service professionals, and management to ensure extraordinary customer service

  • Applies appropriate products to label standards

  • Keeps a Safety First mindset, including when operating company equipment and company vehicle



Serves as a NW Brand Ambassador, always focusing on the highest level of professionalism and image standards


With all we do, begin and end with the customer in mind.

In every situation, we can choose to do the right thing.

Put others first in everything we do.

Always go beyond what is usual or ordinary. Make a difference.

Continue to grow and pursue excellence in all we do. We see the value of progressive thinking, developing and innovating, and embracing change.


We require a good driving record and the ability to pass a drug screen.  Candidates must meet physical job requirements and safely perform the following job duties with or without accommodations:

  • Lift and carry up to 50 lbs.

  • Safely access crawl spaces, attics, confined spaces, roof tops, etc.

  • Ability to work in all types of weather conditions


What We Offer

  • Competitive pay, a company vehicle upon route assignment and a company cell phone

  • Comprehensive benefits package including medical, dental, vision, maternity, & life insurance

  • 401(k) plan with company match, employee stock purchase plan

  • Paid vacation, holidays, and sick leave

  • Employee discounts

  • Industry leading, quality, comprehensive training program

Why Northwest?

You’ve seen the Mouse on our billboards and trucks around town, now you can be part of the Northwest Exterminating Team! Competitive compensation, benefits, and training opportunities are only the beginning of your career with Northwest Exterminating. As part of the Team, you’ll make a difference in people’s lives by creating healthier living and working environments with our Green Home Services. With over 65 years' experience and continuous growth across the Southeast, Northwest will give you the stable work environment you need to advance your career. Consistently voted one of Atlanta’s Top Workplaces, Northwest's family-like culture is about making you feel welcomed and empowered. Come create extraordinary opportunities for yourself with Northwest!

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you!  



  • Exterminating experience not required, Northwest will invest in your training



  • High School/GED or better

Licenses & Certifications


  • Driver License



  • Customer Service

  • Interpersonal

  • Communication

  • Problem solving

  • Planning & Organizing



  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Team Player: Works well as a member of a group

  • Dedicated: Devoted to a task or purpose with loyalty or integrity


  • Loyal: Shows firm and constant support to a cause



  • Self-Starter: Inspired to perform without outside help

  • Financial: Inspired to perform well by monetary reimbursement

  • Job Security: Inspired to perform well by the knowledge that your job is safe

  • Goal Completion: Inspired to perform well by the completion of tasks

  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

  • Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

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