The Administrative Coordinator will be responsible for the operational and administrative support functions of Pinkerton Protection Services (PPS) division. The Coordinator assists with determining the necessary service logistics and communicates with the various internal entities as directed by management with issues associated with workflows, schedules, metrics, and KPI's. The Coordinator also tracks and reports assignment/project outcomes and assists internal and external stakeholders in successful service delivery in the execution of security-related services.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Coordinate PPS services and operational and administrative support needs.
Maintenance of records and metrics.
Assist with preparations for quarterly business reviews.
Communicate with various entities both internal and external to ensure operational efficiency.
Support management team members in obtaining unit goals and objectives.
Prepare documents, spreadsheets and communication memos as needed.
Track metrics and other tasks as needed.
Communicate assignment/project expectations to all parties involved.
Collaborate with personnel and stakeholders to ensure benchmarks and deadlines are completed on time and within the scope of work.
Results and provide reports of completed work, corrective action plans, and improvement plans.
Track, report, and lead project undertakings as assigned by leadership.
Disseminate post orders, directives and corporate communications to PPS personnel as needed.
Assist in the administration of any existing or future digital programs in use or adopted by PPS or the Company as a whole.
All other duties, as assigned.
Education, Experience, and Certifications:
Associate degree with relevant experience in project management or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Competencies:
Project management experience.
Sound judgment and decision-making ability.
Able to manage multiple tasks/projects with competing deadlines and priorities.
Able to carry out responsibilities with little or no supervision.
Effective written and verbal skills at all levels within the organization and external client representatives.
Able to work in a fast paced environment under multiple deadlines and competing priorities.
Attentive to detail.
Able to adapt as the external environment and the organization evolves.
Client service focused.
Serve as an effective team member.
Computer skills; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
Exposure to sensitive and confidential information.
Regular computer usage.
Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
Occasional reaching and lifting of small objects and operating office equipment.
Ability to adjust focus between close and distance vision.
Frequent sitting.
Travel, as required.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
