Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
Job Summary
Assist Exchange Officers and work with local and national internal and external customers to open, process, and close 1031 tax-deferred exchanges.
Essential Functions
Open Exchanges - handle or assist the exchange officers in the following:
Develop proficiency in 1031 rules and ability to answer customer questions
Handle inquiry calls
Review purchase agreements and title reports
Prepare exchange documentation for relinquished and replacement property closings
Follow company's procedures and comply with Accounting Policy
Process - handle or assist the exchange officers in the following:
Monitor time deadlines and closing dates
Handle all accounting for the exchange files
Manage exchange process in a timely manner
Closing - handle or assist the exchange officers in the following:
Review estimated closing statements for approval
Handle acceptance and disbursement of funds in accordance with 1031 rules
Collect fee income and final signed documentation
Perform any other duties requested by the exchange officer in order to manage the exchange process
Customer Service/Business Development
Trouble shooting and customer management
Follow up with existing and potential clients for increased business
Cooperate with exchange officer, manager and sales reps to develop business
Knowledge and Skills/Technology Used
Working knowledge of fundamental concepts, practices and procedures of department/field
Good verbal and written communication skills
Establishes effective working relationships at the work group level
Typical Education
High School diploma or equivalent
Typical Range of Experience
1-3 years of administrative experience
Experience as an escrow officer or assistant is preferred but not required
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
