Learning Effectiveness Program Tutoring Coordinator at University of Denver

Posted in Other 5 days ago.

Location: Denver, Colorado

Job Description:

Student Affairs & Inclusive Excellence (SAIE) is the central student affairs division of the University of Denver. SAIE includes Housing and Residential Education, Student Engagement, Fraternity and Sorority Life, Health and Counseling, Inclusion & Equity Education, Disability Services Program, Cultural Center, Access & Transitions, Learning Effectiveness Program, Veterans Services, Student Outreach and Support, Student Rights & Responsibilities, Budget, Operations and Division Resources, New Student and Family Programs, Community and Driscoll Commons.

We are committed to providing students with the support and skills needed to become empowered citizens that positively impact the communities they are a part of, now, and in the future. We do so by challenging student to:

  • Reflect on their values and identities
  • Recognize their strengths and acknowledge areas for further growth
  • Understand the importance of needing support and seeking it
  • Cultivate their passions
  • Foster the public good
The Learning Effectiveness Program (LEP) at the University of Denver was founded in 1982 and is an internationally recognized program for neurodiverse learners. LEP is a fee for service program offering access to supports for neurodiverse learners with Specific Learning Disabilities, Attention Deficit/Hyperactivity Disorder (ADHD), students on the Autism Spectrum, and/or students who have a history of learning differences.

Our Mission is two-fold:
  • To support and service University of Denver students
  • To serve as a resource to the University Community

Position Summary

The Tutoring Coordinator oversees the tutoring services of the Learning Effectiveness Program including recruiting, hiring, training, and supervising 50 to 100 tutors at any given time. The Tutoring Coordinator determines the needs of the students and markets to recruit subject specific tutors based on these needs. The Tutoring Coordinator onboards tutoring staff and provides training required for the College Reading and Learning Associate (CRLA) certification and assures that CRLA training is provided to tutors on an on-going basis. The coordinator approves and processes all tutor time sheets, as well as monitors tutors recorded time to ensure payroll accuracy.

The Tutoring Coordinator sets expectations and policies for tutoring services and communicates these to the tutors as well as LEP students and LEP staff. The Tutoring Coordinator collaborates with students and tutors to resolve communication issues and tutoring conflicts, clarify program expectations, and answer general questions regarding tutoring services. The tutoring coordinator monitors the program for academic integrity violations. The Tutoring Coordinator attends professional development opportunities, LEP and other required staff meetings, coordinates tutor appreciation events, and represents the LEP tutoring program at conferences and events.

Essential Functions

Program Management:
  • Overall management and supervision of the tutoring services including communication with tutors, liaison between counselors, tutors, and students, gives guidance and direction to the tutors to support the tutoring needs of students (enrollment in LEP can range from 350 to nearly 400 students).
Hiring and Supervision:
  • Recruit, hire, and evaluate tutors ranging from approximately 50 to 100 tutors (depending on the needs of the students enrolled in LEP).
  • Manage and evaluate approximately 5-8 Lead Tutors that mentor tutor groups and work with tutoring coordinator to conduct self-reflections and work on program initiatives; Assessing the work of tutors.
  • Train tutors on techniques and strategies to use when working with diverse learning styles and needs and on the principles of Universal Design as well as training tutors on tutoring and payment systems.
  • Plan and facilitate professional development for tutors to stay up to date on strategies and techniques to use when working with students, including the trainings required by the College Reading and Learning Associate (CRLA) for certification.
  • Actively engage in professional development at the university, Dean of Students (DOS) area, division, and department levels.
Payroll Process:
  • Manage accurate and timely pay for the work completed each pay period through Kronos, as well as track and enter additional admin and prep time for tutors; coordinator approves all tutor time sheets.
Campus Collaboration:
  • Collaborate with faculty and staff educators to create equitable access to learning by sharing strategies and resources on how to work with students with diverse learning needs.
  • Engage with colleagues across campus to recruit subject specific tutors.
  • Partner with the other tutoring centers on campus including with Athletics, the Writing Center, Mathematics Lab, and Science and Engineering.
  • Banner notes entered within 24 hours; assessment including data collection, surveys, analyzing results and writing for the final report; answer emails and voice messages within 24 hours.
  • Continued evaluation of tutors including feedback from students.
Special Projects and Other Duties as Assigned:
  • JETT and LEP orientation, Eye to Eye and the ADDventure Conference, Prospective Student Visits, Social Skill Building events, teamwork, buddy interaction etc., and other duties as assigned.

Knowledge, Skills, and Abilities

  • Ability to interview, hire, and train tutors in a variety of subject areas and for students with learning disabilities and learning differences.
  • Ability to supervise a staff of 50 to 70 tutors with various work schedules.
  • Ability to clearly define expectations to supervisees and to hold them accountable.
  • Demonstrated commitment to Diversity, Equity, and Inclusion.
  • Strong mental flexibility skills; ability to prioritize and multi-task.
  • Ability to learn, use, and train others on the tutor scheduling systems.
  • Knowledge of learning disabilities and differences.
  • Strong understanding of the importance of confidentiality.
  • Ability to work independently as well as with a team.
  • Ability to collaborate with students, staff, faculty, and families for the benefit of the students.

Required Qualifications

  • Bachelor's degree in psychology, education, special education, or closely related field.
  • Experience with supervision.
  • Experience working with students.
  • Experience working in Tutoring Services.
  • Specialized training and experience working with students with learning disabilities and differences.
  • Knowledge and experience in using the concepts of Universal Design for Learning - adapt to various learning needs.

Preferred Qualifications

  • Masters degree in psychology, education, special education, or closely related field.
  • Experience managing a tutoring center.
  • Specialized training and experience working with students at the college level with learning disabilities and differences.
  • Experience working with tutors in a supervisory role.
  • Experience developing and leading workshops and trainings to professional staff.

Work Schedule

Monday - Friday, 8:00 a.m. - 4:30 p.m. Weekends, evenings and holidays as needed.

Application Deadline

For best consideration, please submit your application materials by 4:00 p.m. (MST) on Thursday, November 11th, 2021.

Special Instructions

Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:

The salary grade for the position is 8.

Salary Range:

The salary range for this position is $47,000-$52,000

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status.


The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:

1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non-discrimination-statement.

All offers of employment are based upon satisfactory completion of a criminal history background check.

Advertised: October 28, 2021
Applications close:
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