Special Loans Administrator - Partial Release at Freedom Mortgage

Posted in Admin - Clerical 9 days ago.

Location: Fishers, Indiana

Job Description:

Freedom Mortgage

Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans

Job ID: 11426
Location: Fishers, IN
Functional Area: Servicing
Department:Special Loans
Employment Type:Full Time
Relocation Provided: No

Position Description:

Special Loans Administrator

The Special Loans Administrator is responsible for administrating the daily functions of the Special Loans Portfolio, including but not limited to Service member Civil Relief Act (SCRA), Adjustable Rate Mortgages (ARM), Buydowns, Balloons, Assumptions and Partial Release loans in accordance with Federal, State, Investor and Company guidelines.

  • Reviews and processes requests for SCRA initial and continued eligibilityReview and validate ARM data on servicing platform for accuracy to ensure loans adjust timely

  • Completes daily, weekly, monthly ARM indexes, updates, validates and verifies on the servicing platform

  • Prepare the outgoing assumption package to the customer, order credit report and request other required documents to complete the loan file, submit file to underwriting

  • Based upon underwriting decision, finish processing assumption for loan closing and coordinate closings or mail adverse action notice to customer

  • Review initial request for partial release, act as a liaison between the customer and internal counsel for required documents until a final decision has been rendered

  • Ensure the buydown agreement and/or the balloon note matches the setup on the servicing platform

  • Perform loan level maintenance as needed on all special loan functions

  • Provide exceptional customer service to both internal and external customers

Education & Requirements

  • Associates degree or equivalent from a 2-year College or Technical School

  • Minimum 6 months - 1 year of experience performing similar work

  • Mortgage experience or loan processing/post-closing experience preferred

  • Experience with Excel, Word, Adobe Professional, and Outlook required


Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the USA. Licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands, Freedom Mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing.

Our mission is to foster homeownership in America. Freedom is a leader in VA mortgage lending and is one of the mortgage industry's largest philanthropic supporters of the USO and military families through its Team Freedom Cares philanthropic arm.

Locations include suburban Philadelphia and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers countrywide, including these desirable markets: Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA.

If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further.


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