Data Analyst at Rentokil

Posted in Other 6 days ago.

Location: Charlotte, North Carolina

Job Description:

Data Analyst

Are you looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!

Who are we?

Steritech Brand Standards , a brand of Rentokil, is a part of a family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

What do our Data Analyst's do?

The Data Analyst (DA) is a position on the Analytics Team reporting to the Director, Insights & Analytics. The DA has primary responsibility for analyzing client data for specific insights that will enable the client to make better business decisions. The DA role is client facing, and may require attendance and presentations at business reviews and other client or internal meetings in order to strengthen the relationship with the customer. The DA will work closely with the rest of the client team to ensure seamless communication and delivery of results. In addition, the Data Analyst must develop an in-depth understanding of the Brand Standards business, Steritech protocols and procedures and specific customer brand requirements to ensure a high level of service to the client and to facilitate excellent communication between Steritech and all levels of the client organization.

Examples of these types of analyses include:

  • Evaluation of assessment results for predictive/prescriptive analytics,

  • Correlation of assessment results to outside data sources,

  • Comparison of assessment data to results from a given client's peer group,

  • Analysis of factors associated with assessment results to determine specific relationships,

  • Monitoring Specialist metrics to advise the client team on potential concerns, and

  • Routinely advising on adherence to specific service level agreements.

  • Responsibilities include, but are not limited to;

    • Interpret data, analyze results using statistical techniques and provide ongoing reports

    • Proficiency with spreadsheet applications, including Excel.

    • Extrapolation of data patterns to derive meaningful results. Ability to create visualizations that clearly illustrate results for non-technical personnel

    • Ability to clearly communicate complex analysis to non-technical personnel both verbally and in written forms

    • Must display critical thinking skills, including the ability to assess numbers, trends, and data in order to reach new conclusions based on the findings

    • Develop and maintain and in-depth knowledge of the market segment, sharing insights, trends, benchmarking and best practices with clients assigned

    • Proactively assesses company performance on quality, calibration, round spread, day-parting, survey results, Specialist feedback and manages SLAs

    • Suggests new methods of data capture, analysis and reporting to provide continuous improvement and value to clients served

    • Proactively assesses, clarifies, validates customer needs and adds value to customers programs on an ongoing basis.

    • Establishes productive, professional and consultative relationships with key personnel throughout assigned client organizations (at both the franchise and corporate level).

    • Performs all other duties as assigned.

    What do you need?

    • Must have a Bachelor's Degree in data science or a related field or three years progressive experience in a data analysis role

    • Must be a self-starter with the ability to perform independently in high pressure and dynamic situations with skill and tact

    • Demonstrated ability to execute on projects and initiatives

    • Excellent communication skills, both verbal and written

    • Ability to demonstrate data analysis skill and ability to apply this to business situations

    • Attention to detail.

    • Sound decision making skills.

    • Desire and ability to travel via car and airplane to meet clients, field operations, attend meetings and conference as necessary (10% travel potential)

    • Proficiency with Google applications (docs, sheets, calendar, drive, etc.).

    • Minimum one year of data analysis experience - preferred

    • Proficiency with Business Intelligence Tools such as Power BI, Tableau and QlikView

    • Experience in the (foodservice/grocery/convenience/QSR) industry - preferred

    • Passenger car, telephone, personal computer, other general office equipment

    • Walking, standing, squatting, kneeling, sitting, driving, seeing, communicating (orally & in writing).

    • Must pass pre-employment background screen and drug test

    • Must possess a valid driver's license and pass motor vehicle record search

    Why Choose Rentokil?

    A career with Rentokil is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

    Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

    • Professional and Personal Growth:

      • Robust Paid Training & Professional Development Path

      • Opportunity to grow - We love to promote from within!

      • Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)

    • Wellness:

      • Excellent Health benefits including Medical, Dental, Vision, and Life Insurance

      • Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses

      • Outstanding Company-Paid Short Term Disability

      • Access to Long-Term Disability Insurance

      • Wellness Reimbursement Program

      • Employee Assistance Program that offers services such as free counseling services, will preparation, discounts to health clubs, and other benefits

      • Company-paid sick time

    • Savings & Retirement:

      • 401(k) retirement plan with highly-competitive company-matching contributions

      • Holiday Savings Club option with company-matching funds

      • Employee Discounts (includes many offerings, including cellular/mobile service, health clubs, and more)

    • Work-Life Balance:

      • Vacation Days & sick days

      • Company-Paid Holidays & Floating Holidays

    We are looking for individuals who want to make a difference where our customers live and work. Is that you?

    Rentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment. As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce. All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.

    Link to Federal employment poster:

    • English Version - Revised November 2009

    • Spanish Version - Revised November 2009

    Pay Transparency Nondiscrimination Provision

    • English (Formatted)

    • English (Unformatted)

    • Spanish

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