Location: Aliso Viejo, California Category: Logistics
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.
We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!
NeoGenomics is looking for a Full-Time, Temporary Logistics Coordinator in our Aliso Viejo location who wants to continue to learn in order to allow our company to grow. This position is needed for 3-5 months.
Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:
As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.
Summary:
The Logistics Coordinator supports general Logistic Department activities by coordinating specimen pick up, delivery and recovery. Assists as necessary or required in notification of services changes through direct interface with clients, couriers, client services, or Territory Business Managers. Shift times are: 7:30pm-4:00am, Monday-Friday.
Core Responsibilities: Tracks specimen delivery and implements appropriate recover options when a service failure is identified
Provides necessary direction to ensure all scheduled specimens are picked up same day for next day delivery to laboratory
Maintains reports based on specimen recovery in pickup scheduling
Assists specialized client logistic support by obtaining pricing and arrangement of courier set up as needed or required
Updates Sales Force with communications regarding specimen deliveries, delays, changes in courier support, etc.
Sends out / email correspondence of daily specimen count, delays and tracking as notifications to Senior Staff, Territory Business Managers, etc., as required
Examines receiving documents for delivery destination
Remains informed of all procedure changes pertaining to specimen transportation
Provides Accessioning support by performing quality assurance checks of incoming specimens
Responsible for new client setup completion and completing client supply requests.
Interacts with Territory Business Managers regarding courier service issues, client specific courier requirements
Assisting in promoting cost effective and efficient courier solutions and process improvements
Attends department meetings and company in-service trainings to enhance knowledge on testing and systems
May assist on specimen filing and shipping.
Completion on time of all assigned monthly trainings.
Provide back up to Couriers and perform core responsibilities of such position as needed
Assists in the Accessioning process of incoming specimens throughout the day
Requirements:
Education: High School Diploma or equivalent
Experience: 3+ years of prior work experience in medical or customer service environment preferred. Experience in a clinical laboratory preferred.
Qualifications:
Proficient with MS Office programs
Ability to communicate effectively with strong organizational skills and attention to detail
Ability, on a consistent basis, to stand during shift, bend/twist at the waist and knees excluding meal and rest period
Ability to move and lift 50 pounds and maneuver packages of any weight above 50 pounds with appropriate equipment and/or assistance from another person
Flexible and available based on staffing requirements; evenings, weekends, holidays, on call and overtime
Ability to work in a fast paced, multi-tasking environment and maintain production and quality standards both independently and on a team.
Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
