Part-Time Artist Hospitality Coordinator, IU Auditorium at Indiana University

Posted in Other 12 days ago.

Location: Bloomington, Indiana





Job Description:

Department



AUDITORIUM (BA-AUTM-IUBLA)



Department Information



Known for its presentation of a wide variety of events from the latest popular concerts and Broadway attractions to university ceremonies and conference events, IU Auditorium is a 3,200-seat proscenium venue that has been a model of campus and community programming and engagement since it opened in 1941. We are excited to bring into our Auditorium family a dynamic team member who can uphold our reputation of providing expert and professional service.



Job Summary



Under direction from the Assistant Director for Events, the Artist Hospitality Coordinator organizes and executes the contractual hospitality requirements for all artists hosted at IU Auditorium. This position manages the coordination of artist/crew hospitality needs pre-event (ordering supplies, catering, and other needs), during the event (room setup, onsite assistance, troubleshooting), and post-event (cleanup). The Artist Hospitality Coordinator ensures each artist feels welcomed and is provided excellent hospitality service throughout their visit.

  • Work with Assistant Director for Events to execute the agreed-upon specific needs and requests of the artist communicated via their rider and/or the advance.
  • Maintain a top-tier hospitable, service-oriented, and accommodating environment for artists and touring personnel.
  • Create and update hospitality documentation, when applicable.
  • Coordinate third-party vendors and caterers, ensuring artist's meal requirements are met.
  • Order supplies and groceries based on artist riders, contract, and/or advance.
  • Collect and maintain menus from local restaurants in an organized fashion.
  • Ensure food service areas, green rooms, and dressing rooms are properly presented, and that agreed-upon special requests have been met.
  • Ensure backstage hospitality areas are clean and hygienic.
  • Clean, maintain, and coordinate service of appliances and other in-house hospitality equipment.
  • Act as onsite contact for all artist hospitality needs.
  • Comply with all University and venue financial handling policies and procedures.
  • Ensure Food Safety and Quality Standards are being met at all times.
  • May be asked to perform Runner duties on occasion.



Qualifications



EDUCATION



Required



  • High school diploma or GED.


Preferred



  • Pursuing or have graduated with a degree in Hospitality, Event Management, or Arts Administration.

WORK EXPERIENCE



Required



  • Runner/Hospitality/Service experience.

LICENSES / CERTIFICATIONS



Required



  • Possess a valid driver's license with the ability to be insured by Indiana University.

SKILLS


  • Excellent interpersonal and customer service skills.

  • Basic food and beverage service knowledge.

  • Discretion and ability to maintain/manage artist privacy in backstage areas.

  • Strong computer skills, particularly with Microsoft Office and Outlook.

  • Strong organizational skills and independence.

  • Innovative, with strong creative problem-solving skills and the ability to identify issues, come up with a solution, work with other departments if necessary, and see that solution through to implementation.

  • Ability to work with very little supervision.

  • Ability to multitask, handle competing demands, prioritize, and meet deadlines.

  • Punctual and reliable.

  • Enthusiastic and energetic.




Working Conditions / Demands



Working environment is fast-paced and often loud. This position requires extended periods of standing. Must be able to lift and/or move up to 50 pounds.



Work Location



Bloomington, Indiana



Advertised Salary



$15.00 an hour.



Job Classification



Career Level: Temporary


FLSA: Nonexempt


Job Function: Temporary Hourly


Job Family: Temporary Regular


Click here to learn more about Indiana University's Job Framework.



Posting Disclaimer



Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.


This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.




Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



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