Department Coordinator/Scheduler- Cancer Center at Newton-Wellesley Hospital(NWH)

Posted in Other 8 days ago.

Location: Newton, Massachusetts





Job Description:

Provides support to the Mass General Cancer Center at Newton Wellesley by performing high-level administrative functions. Functions as an example to practice staff of efficient and effective center support. Demonstrates and provides exemplary customer service that is friendly, helpful and reduces anxiety to all patients, peers, physicians, and MGH/NWH departments. Effectively uses various computer systems, learning new programs as appropriate. Works within the electronic medical record for scheduling patients and communicating with others within MGB. Processes requests for information/medical records according to guidelines. Updates existing patient information with strict attention to detail and maintains patient privacy. Schedules appointments in and out of the MGB system. Assists with on-boarding and training of new staff. General practice tasks as assigned by Practice Specialist and Practice Manager.



Qualifications

Education/Experience




    • High school graduate or equivalent with minimum two years medical office experience; Associate degree preferred.





Knowledge and Skills




    • Proficiency in Microsoft Office, data entry and other PC based applications required.

    • Knowledge of medical terminology required.

    • Proficient in verbal and written communication.

    • Demonstrated evidence of:

    • effective communication skills

    • ability to problem solve

    • ability to get along with others

    • ability to confront issues appropriately



ability to handle confidential and potentially sensitive information
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